A Guide to Casino Dealers in 2021

When you visit your local casino you will always find the gaming tables and at the helm a casino dealer with great posture and the ability to multitask like no other. If you are considering becoming a croupier we have looked into what the profession entails to make it easier for you to decide if this is the career for you.

The profession, just like any other, comes with its ups and downs but comes with a lot of responsibility that another similarly paying job doesn’t. For something that looks simple, there are a lot of skills needed as well as dependability.

While working unsociable hours and earning minimum wage are some of the downsides, there are other advantages to being a croupier that might just make the entire experience worth it. Meet new people every day at a local casino, brush up on your multitasking skills while dealing cards or spinning the roulette wheel, you could travel the world working at a casino on a cruise ship or become a croupier for a live casino as well. In our guide to becoming a casino dealer, we explore what the responsibilities are and so much more. So if it is something you are interested in, you have all the information you need.

Real Talk: Casino Dealer Earnings

While the job comes with quite a few requirements as well as responsibilities, the salary doesn’t quite match it. Generally, croupiers get paid minimum wage based on an hourly rate. While some casinos will offer special benefits, not all casinos and dealers have that privilege. The requirements as an individual are being dependable, punctual, pleasant and flexible when it comes to working unsociable hours.

For the basic amount that croupiers get paid, they need to maintain a high standard of professionalism, appearance and skill. However, the potential to earn more is always there. Croupiers are allowed to accept tips, which bolster their income.

On average, a casino dealer can earn around $5 an hour from each player at their gaming table. So, a busy night means great tips. Usually, players that win more than $100 will tip the dealer between 1-5% of their winnings, which is not a sure thing and all depends on how the player is feeling after the winning hand or spin. When it comes to casino tournaments, the games played at the table usually pays a percentage of the prize pool to the dealer. The rate is about 10-15% of what the winner of the tournament walks away with. That is excluding the tips at the table.

Becoming a Casino Dealer

If you are looking into becoming a casino dealer there are a few skills you will need. However, no formal education is generally required. Some courses and programs can be taken to bolster your knowledge and skills, which gives you an edge over another candidate for the job. Here are some of the things that will help you nail an application and hopefully an interview.

Keep an eye out for any job opportunities online, if you already have some experience why not consider applying for a job on a cruise ship. To actually become a casino dealer all you have to do is apply for the job but remember that you need to have the proper skills and traits as well. Knowledge about gambling regulations for the region also plays an important part when you apply for a job. You will have an advantage if you are familiar with what is and what is not allowed on the casino floor.

You need basic education with an emphasis on math. While there are programs where you can learn about all the skills required, if you have the natural talent to be a dealer then learning will be easy and likely done on the job. Casino officials may even give you the job if you have a great attitude, so your personality will play a major role as well.

The Pros and Cons of Being a Casino Dealer

Let’s take a closer look at the positives and negatives of being a casino dealer. If you are choosing it as a career path then you should know what to expect if your application is successful.

Pros

A basic salary that comes with tips.
No need to pick out clothes as you receive free uniforms and free food.
Opportunity for growth at the casino.
A month’s worth of paid time off each year.
Travel opportunities if you apply to be a dealer on a cruise boat.

Cons

Unsociable working hours may even differ from week to week.
Irregular sleeping patterns from working unsociable working hours.
If assigned to one game, you may become easily bored with dealing with the same game over and over.
Starting salary can be low and inconsistent based on the tips received.

The Qualifications are Required

The Qualification are Required icon As previously mentioned, there are no specific qualifications needed when you apply to become a casino dealer. There are preferred skills, but it all depends on what you have to offer the role when applying and interviewing for it. An affinity to math, great customer service attributes, hospitality and a great personality are the most important factors. Furthermore, knowledge about casino regulations for the particular region as well as knowing the region to get a better feel for the customers is also a plus. There are courses available that can set you up with all the skills you require, but it is also best to gain more knowledge on the casino floor.

What Casinos Look For in Potential Dealers

A dealer is in contact with customers all day and needs to be pleasant as well as proactive and reactive if anything should happen. Whoever interviews potential dealers for their casino will also look at hygiene and professionalism. Here are some of the other basic things to consider when applying to be a casino dealer.

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Communication Skills

Communicating clearly is key and keeping a light yet assertive tone can be difficult at times. It requires great skill to make a losing hand seem like fun for the player. Being able to adjust to different personality types goes a long way with making your shift a good one.

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Experience

Even if you have never been a casino dealer before, any experience in hospitality and customer service will count significantly in your favour. As a dealer, you will also have to facilitate financial transactions, so working as a cashier or bank teller will be a great addition to your skillset and worth noting.

Where you Live

When you apply for any job, you usually list your home address, with an application for a casino dealer it is even more important. When you apply to a local casino and you reside nearby, casinos are nearly instantly more motivated to hire you. You will be dealing with customers face-to-face every day and the majority of them will be from the local community. Knowledge of the locals and the city the casino is located in is a great advantage.

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Education

The main factor to consider is being good at math and being fluent in English. Knowing an additional language is sure to make your resume shine brighter than the rest. If you have attended any casino dealer programs or completed any courses, make sure to note these down.

Being Trustworthy icon

Being Trustworthy

To be considered trustworthy at a casino means a lot. Your background will be checked as well as your financial status to make sure that there are no discrepancies. When it comes to the business of gambling, casinos take all the steps to ensure they hire employees that can be trusted at all times.

Live Blackjack

Personality and Interests

This is an important factor when applying for a job as a casino dealer or croupier. As a casino dealer, you will be the face of the casino at any given time and dealing with customers all the time. You need to be ready to deal with a range of different customers while maintaining a friendly and approachable, but professional demeanour at all times. This factor can sometimes count even more than education or experience in the long run.

Did You Know?

Canadian casino patrons are encouraged to tip their dealers during a round or after the player leaves the table.
Extensive in-house training is provided before any new dealer takes a seat at the gaming table, even if the interview was aced.
A dealer must also have a permit from the relative gambling authority, which is usually made easy to obtain through the employer.
Earnings and savings amount to much more for casino dealers on a cruise ship as it could be tax-free and there is only so much that can be spent when working on a cruise ship.

The Best Jurisdiction to be a Casino Dealer

The Best Jurisdiction to be a Casino Dealer

It is difficult to say where a casino dealer would have the best experience or earn the most money. The latter can vary for many reasons. While better salaries are available in jurisdictions where there are many casinos and the market is competitive, there are more unconventional ways of being a casino dealer as well.

As a casino dealer, you could project and stream your live dealer skills to countries all over the world. You will be alone in a recording studio and paying attention to players sitting in their homes, offices, parks or cafes. You could make more money if you freelance with various providers to be a casino dealer for their respective games.

Being a casino dealer on a cruise ship offers you an opportunity to see the world and people from around the world in a different way. It will be more lucrative and will also allow you to get paid for visiting other parts of the world.

If you are looking to move to another country to be a casino dealer, then you have to ensure that all your documents are in order. It wouldn’t hurt to know the local language as well, to give you a better chance at landing the job in the country or jurisdiction you have had your eye on.

 

Casino Schools Vs. Training on the Job

Training Programs

There are quite a few courses available out there and even places that consider themselves casino schools. You will learn the basics of casino dealing, gambling history as well as rules and regulations for the jurisdiction. If it is a local casino school and you intend to apply to be a casino dealer in the same region then learning about the regulation will benefit you greatly. When identifying a casino school or training course make sure that it is above board.

Some casinos also offer their own courses for those looking to enter the industry. You can apply and learn all you need to know about the different games and dealing techniques that you will need. Additionally, you should also receive a chance to use the skills you learned in real-life scenarios at the casino you have chosen to study with.

Training on the Job

Going to a casino school is not always necessary. Before any new casino dealer is put on the live casino floor, extensive in-house training is given. So if you applied, were offered the job and did not have any experience as a casino dealer, there is no need to worry. You may be a bit nervous at first but all the training you will need will be provided by the casino.

From that point onward, you will be developing your own skills as a casino dealer. You will learn from other dealers, the behaviour of the players as well as the interactions between the other casino dealers. Learning in the trenches allows you to see how things work first-hand and may even help you move up the ranks at the casino with ease.

The Working Hours of a Casino Dealer

The Working Hours of a Casino Dealer There is good news and bad news when it comes to operational hours of casinos and the shifts available to you as a casino dealer. Canadian casinos are usually open till the early hours of the morning or even open 24 hours and 7 days a week. So, you would need to make sure that the casino is covered at all hours of operation. So, you will have flexible working hours and can plan your shifts, with your supervisor’s approval, anyway that works out best for you. You could work during the day or choose an evening shift when the casinos are usually a lot busier. The busiest times are typically the unsociable hours of the evening and early morning. The possibility of earning more on these shifts just from the tips is extremely high. So, many casino dealers will choose to work the busy periods as a payoff for losing out on their sleep. Different casinos will have different ways of working out their shifts. This is done to maximize coverage and rotate so all casino dealers have time to rest. Casino dealers will have to work on weekends as well, but with a good scheduling system, there will be weekends off for all casino dealers.    

FAQ

No, all you need is an affinity for numbers and math as well as some experience with customer service. There are no complicated qualifications needed but the more knowledge you have the better.

Yes, the option to be a casino dealer on a cruise ship is a great one. This will give you a chance to travel and to earn even more.

Yes, you will likely have to work on weekends as most casinos in Canada are open 7 days a week.

Yes, any casino that hires new staff, especially a casino dealer, will provide extensive training before the employee meets any customers, deals a hand or spins the roulette wheel.

Yes, the live casino platform aims to bring the interactive experience to players remotely. Having a casino dealer with experience could only add to the players’ overall gambling experience.

Not necessarily. While going to a casino school will give you an advantage over another candidate for the job, it is entirely up to you if you want to go.