Established in 1999, CasinoLuck has been a part of the industry for over 20 years and it shows no signs of slowing down. This brand features a solid loyalty program, a great welcome package for new CA players, and some great ongoing promotions. Games are provided by some of the best developers in the industry and there’s no shortage of reliable banking options too, which makes this casino one that covers all bases.
When it comes down to how reputable this casino is, CasinoLuck operates under the jurisdiction of four licensing authorities, namely the UK Gambling Commission, Malta Gaming Authority, Swedish Gambling Authority, and the Danish Gambling Authority. And while there are plenty of regions that are restricted from accessing this casino, it’s open to Canadian players. So, join us as we take a look at what this casino has to offer, from game selection, bonuses, promotions, and much more!
CasinoLuck Welcome Bonus
CasinoLuck has provided you with a welcome bonus that’s quite trendy in the industry these days as it consists of a 100% deposit match up to CA$150 plus 150 free spins on the Book of Dead slot. There’s also a second deposit bonus which may only be accessed on your second day at the casino and it consists of a 50% match up to CA$50. While this doesn’t seem like much, you can end up with a total of CA$375 to play with on your second day playing at this casino.
There are currently no other available bonuses; however, there’s usually a seasonal promotion running, as the latest one called Summertime Promo expired recently. This promotion allows you to get free spins at certain slots when depositing a particular amount. So, if you made a deposit of CA$50 on a particular day, you’ll get 60 free spins plus a chance to win a certain prize.
CasinoLuck also has a tier-based loyalty program that consists of seven levels, (New Member, Bronze, Silver, Gold, Platinum, Premium, and Prestige), each level has a unique set of benefits for you to take advantage of. Moving up a level can only be done by acquiring loyalty points for every CA$40 you bet. It should be noted that to make it to the upper echelon of the loyalty system, you’ll have to be invited by the casino.
Bonus terms exist to level the playing field between the casino and the player, and CasinoLuck has a reasonable set of terms in place for you to adhere to. For starters, to receive the welcome bonus, you must make a minimum deposit of CA$20. The welcome bonus also cannot be used with any other promotion that CasinoLuck may be running at the time. There’s a 35x wagering requirement on your specific welcome bonus, which means that if you deposited CA$100, you’ll then get another CA$100, this means that you’ll need to wager a minimum of CA$3500 to make a withdrawal.
Bonuses are also only available for 21 days from the moment they’ve been credited to your casino account. Anything you fail to wager after that period will be forfeited.
CasinoLuck hasn’t disappointed us with its selection of games as there are a variety of categories and developers involved in its portfolio. But before we get started on the games, we’d like to point out that there’s a neat search function that allows you to search for the game or the developer you’re looking for. The categories namely ‘Featured Games’, ‘New’, ‘Slots’, ‘Classic’, ‘Table Games’, ‘Scratch Cards’, and ‘All’.
Games are provided by NetEnt, BetSoft, Play’n GO, iSoftBet, SG Gaming, Foxium, Blueprint Gaming, Microgaming, Evolution Gaming, and much more. Some of the most popular titles include Rich Wilde and the Book of Dead, Starburst, Aztec Gold Megaways, Hot Spin, Live Roulette, and Book of Oz. There’s also a live casino if you’re looking to experience a livelier casino ambiance, and it features Roulette, Blackjack, and Baccarat.
CasinoLuck Live Casino
CasinoLuck has a small selection of games available at its live casino, but they’re pretty good titles such as Salon Prive Blackjack, Live French Roulette, and Live Baccarat Squeeze. In total, there are 22 live casino titles, and most of them are Blackjack titles.
Unlike most casinos, CasinoLuck doesn’t feature a dedicated mobile app; however, most of the games provided are optimized for mobile use. The only downside to this is that you won’t be able to access all of the games as some of them are developed to only run on a desktop. The games do make a seamless transition to the screens of smartphones and the colours look incredibly rich. Tablets do seem to warp the appearance of some games and others do look slightly stretched, but the gameplay remains smooth and without any glitches.
To access the mobile casino, you need to have an Android, Windows Mobile, or iOS device with a good web browser such as Firefox, Google Chrome, or Safari. You’ll also need to ensure that you have a fast and stable internet connection. All of the general functions of the casino are available, and you’ll be able to make deposits and withdrawals as you would on a desktop.
CasinoLuck Customer support
Customer support is an essential part of ensuring that players can remain calm if they experience a problem while playing at an online casino. CasinoLuck has provided you with a customer support center that operates seven days a week from 6 AM to 11 PM GMT. You’ll be able to contact customer support via live chat, online form, or email. Unfortunately, there’s no direct telephone support, so you’ll have to make do with the available methods.
The great part about CasinoLuck is that its FAQ section is vast, it covers nearly every possible question, and it’s one of the best we’ve seen so far.
Deposit & Withdrawals
CasinoLuck has provided you with a wide variety of methods for making payments or withdrawals. To make a deposit you’ll be able to use MasterCard, Visa, EntroPay, Maestro, Online Bank Transfer, Skrill, Trustly, Sofort, ecoPayz, Paysafecard, Interac e-Transfer, Instadebit, and PayPal.
Withdrawals can be done with Visa, Skrill, Trustly, MasterCard, Online Bank Transfer, PayPal, and Neteller. As usual, there are more methods of the deposit than what you’ll find with withdrawal. It should be noted that each method has a different processing time than the next and fees will surely differ as well.
CasinoLuck Review – Conclusion
CasinoLuck Casino is a pretty good casino and while its game selection isn’t as big as competitors it makes up for this in variety. The bonuses and loyalty system are really good and it’s a great way to introduce new players into the online casino world without forcing them to deposit their life savings. So, if you’re looking for a well-rounded casino that offers a bit of everything, then CasinoLuck is a prime candidate for all Canadian players.