The Dragonara Casino is owned by Dragonara Interactive Limited and is an associate company of Dragonara Gaming Limited with their land-based casino located on the Mediterranean island of Malta. Operating under the Maltese license MGA, this online casino comes with a welcome offer, loyalty program, monthly reload offers, special promotions and more.
We’re taking a closer look at this Maltese operator in our casino review to give you the answer on whether this is the perfect casino for all our Canadian players and what makes this site stand out from the crowd. So get comfortable and let’s go!
Dragonara Casino Welcome Bonus
The welcome bonus at Dragonara Casino gives all players 100% extra bonus funds to play for when they make their first deposit. Depending on the size of this downpayment, you might also get some Free Spins to accommodate your deposit bonus.
The 100% match deposit bonus matches deposits up to C$100, and the number of Free Spins is dependent on the deposit amount:
C$10 - C$19: 0
C$20 - C$49: 10
C$50 - C$99: 20
A good thing to keep in mind is that the deposit bonus amount has to be wagered 40 times, after which the Free Spins are credited. Any winnings from the welcome offer (Free Spins) only need one-time wagering before you can withdraw them.
This casino offers all players a 50% (up to C$100) reload bonus every month, personal offers for active players, plus the possibility to collect loyalty points at every single bet you make. The loyalty points can be converted to cash, or used at a land-based casino.
This casino works as usual when it comes to bonuses, as you get a bonus amount added to your real money balance that you have to wager. Once activated, the bonus is valid for 30 days, and once it’s been wagered 40 times it converts into cash.
When it comes to Free Spins, this casino has one of the better wagering requirements, only asking for a one time wager before you can cash out any winnings.
The max bet allowed when wagering a bonus is C$5, and unless you’ve managed to win a progressive jackpot with your bonus funds, the maximum amount allowed to be withdrawn including a converted bonus is C$1,000.
You’ll find a decent selection of slot games at this casino. Not a crazy amount, but here you can easily sort the games in a grid form or as a list, and in alphabetical order if you would like to. All game providers are clearly shown on each game icon, and you can filter these by a specific provider if you want to.
When it comes to Live Casino tables, this online casino offers tables from Evolution Gaming only, however seeing as they are some of the leading providers out there, we feel it’s more than enough to satisfy our Live Casino needs.
Dragonara Casino Customer support
Now, contacting customer support at this online casino might not be the better of those we have seen, as they only offer email support. For players in Canada, this might get even more annoying as the support operates between 08:00 - 00:00 CET (02:00 - 18:00 EDT).
That said, you might not be in need of direct customer support, you might just have a question you’d like answered. Thankfully, the casino has a Tutorial as well as an FAQ and Glossary under the Contact Us section.
Deposit & Withdrawals
Canadian players don’t have a bunch of methods to choose from when playing at this casino, however, the deposit and withdrawal techniques that are available are some of the most commonly used in the market - ecoPayz, Visa and MasterCard.
Should you get a big win at the casino, you might be allowed to make a bank transfer withdrawal, however, we would suggest that you reach out to the customer support for further information.
Dragonara Casino Review – conclusion
This is an online casino that functions as a good substitute to the land-based casino, especially since the loyalty points you gather for playing can be used in the physical Loyalty Club Lounge. You’ll have a few stable bonuses to take part in every month, and a nice filtering system for the slots. This site even has a list of all their games sorted by RTP, which makes it easier to find the ones you’d want from an RTP-perspective.
Unfortunately, due to the few payment solutions, the restricted customer support, and the slightly outdated design of the online casino site, we do feel that there is some heavy competition out there who might be better suited for Canadian players. But if you feel that you want to try out this Maltese Casino or if you are planning a visit to the land-based casino and want to get the VIP treatment there, head on over and sign up!