- 200% welcome offer up to CA$2500 + 50 bonus spins
- Live dealer games
- Mobile friendly
- Licensed by MGA and UKGC
- Limited payment options
- No telephone support
|Owner||White Hat Gaming Limited Casinos|
|Promotion||Up to C$7,000 Bonus + 120 Free Spins|
With a huge C$7,000 welcome bonus and 120 free spins available on your first three deposits, Dream Vegas Casino is certainly turning heads as well as reels. Plus the fact that it features more than 1,000 games, a wealth of payment methods for Canadian players and an excellent VIP Club for the high rollers among you means this brand is definitely worth checking out.
While still relatively new, having been launched in 2018, this online casino holds three highly regarded licences: UKGC, MGA and Swedish Gaming Authority (Spelinspktionen). So, you can rest assured that everything is done by the book and your security is of paramount concern.
So, if you’ve been dreaming of Vegas, but would rather not visit the real thing, look no further.
Dream Vegas Welcome Bonus
The welcome offer comes in three parts, enabling you to claim fantastic bonuses for each of your first three deposits at the casino. And we’ve got to say that even the first deposit bonus alone is absolutely huge. Here’s what you get after signing up and putting down a few dollars:
- First deposit: 200% up to C$2,500 bonus and 50 free spins
- Second deposit: 40% up to C$3,000 bonus and 30 free spins
- Third deposit: 60% up to C$1,500 bonus and 40 free spins
So, if you want to max out the first part of the offer, depositing C$1,250 will give you a grand total of C$3,750 in playing funds (including the C$2,500 bonus), plus 50 free spins. We’d have to say that this is one of the most competitive welcome packages we’ve seen so far.
We wanted to mention the excellent Dream Vegas loyalty scheme here. The VIP Club has four levels, depending on how much time you spend playing games. Here are some of the benefits offered: VIP account management, extra speedy withdrawals, exclusive tournaments, once-in-a-lifetime holidays and events around the world, and much more.
The minimum deposit each time is a reasonable C$20 and the max bet while using bonus funds stands at C$5. This last point is very important, in fact, because the significant terms state that higher bets when your welcome bonus is in play could lead to your winnings being confiscated.
The wagering requirements for the deposit bonuses themselves all come in at an industry standard 35x. Note that this is for the deposit and bonus combined. And it’s worth checking the terms when signing up because not all games contribute towards satisfying the wagering requirements. Table games such as roulette and blackjack, for example, don’t contribute anything, whereas non-jackpot slots, scratchcards and keno all contribute 100%.
Your free spins can be used on any NetEnt game, so you can take your pick from fan favourites such as Starburst, Gonzo’s Quest, Jumanji and many, many more. Don’t wait too long to play them, however, as all free spins expire after 10 days. Also, winnings from free spins are again subject to 35x wagering requirements before you can make a withdrawal.
With more than 1,000 games in total, there’s bound to be at least several slots you’ll absolutely love. The main provider is Microgaming, so you’ll be able to experience titles such as Immortal Romance, Agent Jane Blonde and Romanov Riches. Also in the fold is the aforementioned NetEnt, as well as innovative companies like NYX, Red Tiger, Relax, Quickspin and Play’n Go.
Jackpot hunters can rejoice too, with around 40 different progressive and local jackpot slots available. All the big names are there, including Mega Moolah, Major Millions and Mega Fortune. In fact, at the time of writing the jackpot prize pool stood at a whopping C$13 million, so you can see the kind of cash we’re talking about here.
Dream Vegas Live Casino
The Live Dealer section of the site enables players to experience a real life casino. With the live HD streams handled by the esteemed Evolution Gaming and NetEnt, you’re in for seamless live entertainment. As well as the more common roulette, blackjack and baccarat, Canadian players can also sit at the table for Texas Hold’em, Caribbean Stud and Three Card versions of poker.
While certainly not sluggish in terms of using the site on a mobile browser, it’s a different case when it comes to some of the games. This is especially the case with some of the older Microgaming still use the almost extinct Adobe Flash. Luckily there are more than enough titles from companies such as NetEnt, whose games run on the much sprightlier HTML5 protocol.
So, other than the minor gripe about the lack of HTML5 for some titles, we have to admit that the mobile experience itself is fantastic and works exactly as it does on desktop, except some restrictions and adjustments made because of the smaller screen real estate. All actions such as signing up, depositing, withdrawing, contacting customer support, etc, work as expected. However, it’s worth noting that there are no dedicated apps for either iPhone, iPad or Android.
Dream Vegas customer support
We couldn’t track down an FAQ section during our review period, so we’re going to have to say that it either doesn’t exist or it’s so damn hard to find that it’s practically useless.
Nevertheless, multi-lingual support (including French in case you’re from Quebec or New Brunswick) is available around the clock, seven days a week. There are two main methods:
First up and by far the speediest is the live chat, which is a click away at all times. Our test questions were answered swiftly and professionally whenever we contacted an agent to get help, so we couldn’t be happier here.
Of course, if you don’t want human interaction, then email is your way forward. Simply email email@example.com and you’ll be answered within 24 hours, if not sooner.
Accepted payment methods
Right off the bat, we have to mention that Dream Vegas gives Canadian players the chance to use the super fast and secure Interac. This integrated banking system enables you to make transfers completely securely and with only a few clicks. Most Canadian banks offer an Interac solution, so check with your account provider to see if you can make your life that little bit easier.
There are the more common debit and credit cards such as Visa and MasterCard, as well as bank wire, too. eWallet users are well catered for as well with Paysafecard, although the company doesn’t allow withdrawals via this method. And while players outside of Canada also get the option of using Neteller and Skrill, these methods are not available for Canucks.
Dream Vegas approves all withdrawals manually within 48 hours, but after this point, some of the transfer methods may take a little longer than others to clear.
Dream Vegas Casino Review – conclusion
There’s lots to like about Dream Vegas. It gets nearly everything right for Canadian players interested in slots and live table games. Integrating the Interac payment system is also a huge boon. Nevertheless, we do have some reservations, particularly when it comes to playing old Flash-based games on mobile browsers. On the flip side of that, with more than 1,000 games available (many of which operate on HTML5), there’s more than likely something you’ll love. So, maybe this brand is a dream come true? We recommend visiting the casino to find out.