House of Jack is a fairly young online casino, which was established in 2017 by the Star Partners Group, who are also the founders of Casino Mate. The casino caters to a global market, including Canadian players, who are more than welcome to register and play with a list of payment options typically suited for this market.
Further to this, the online casino operates under a Curacao license, ensuring that your time spent at this online casino is a safe and secure experience.
House of Jack Casino Welcome Bonus
The welcome bonus package is split into 3 levels, with the first deposit giving you 100% up to $500 and 20 zero wager free spins over the course of 10 days. The second deposit will have you receive 50% up to $300, and the third deposit will net you 100% up to $200.This means that they’re giving you a chance to play with a total of up to $1000 and 200 zero wager spins. It is quite competitive in value as most other casinos don’t really give you this sort of deal.
On the promotional side, there are plenty of bonus and free spins deals that are currently running. They are typically offered as player points, slots tournaments, and poker tournaments.
You’ll need to keep a close eye on the welcome bonus and free spins T&Cs as they do have expiration dates and special conditions. To shed some light on this, the free spins will need to be wagered 40x before you can withdraw any winnings.
Also, any casino bonuses cannot be cashed unless you’ve met the terms, and the free spins will expire after 48 hours, whereas deposit bonuses expire after a period of 30 days.
House of Jack casino games include variations found within the blackjack, roulette, poker, and classic slots categories, and there is a solid mix of other games which are not categorized, but simply placed under the tab “other games”.
The casino does provide many table games, with variations of poker, rummy, baccarat– which have great additions as an alternative to online slots. What we like is that the games are neatly laid out for easy reference, with the different genres along the left-hand side of the games lobby. You can also easily find a game by using the search function or filter according to providers such as iSoftbet, Betsoft or Relax Gaming for example. Besides this, filtering based on A-Z or Most Popular could also be beneficial.
House of Jack Casino Customer Support
House of Jack has a general FAQ page which covers everything from account queries to responsible gaming; with a total of 34 questions and answers. What we like is that there are three methods to request assistance, email, live chat, and call – which are available 24/7. The live chat method is simple to use and provides you with the fastest response rates. If you prefer talking instead, there’s a dedicated line which is absolutely free to call for Canadians.
Deposit and Withdrawals
There are several Canadian supported banking methods which fall under the category of credit cards, web wallets, prepaid vouchers, and wire transfers. Deposit times are instant and withdrawal times may take 3-5 business days at most. To elaborate on this, CashLib, UPayCard, ecoPayz, Skrill, and Neteller transactions are settled immediately – which is fantastic. The casino claims making deposits and withdrawals are 100% safe and secure, which is believable as they do use a 128-bit encryption system which is impossible to crack.
House of Jack Casino Review – conclusion
Right off the bat, the first thing we realized is the fact that there are no no-deposit bonuses, this is a bit of a let-down as we are required to pay to receive a reward. However, House of Jack is a fun themed online casino with 24/7 support staff at hand, a nice selection of games, quick deposits and withdrawals, and not to mention great payment processing times. Apart from the high wagering requirements, the value of the bonuses is above the standard, giving you the chance to make a few wins right from the start. We think that the casino is a good choice for Canadian players based on our findings.