Established in 2002, Roxy Palace has become a well-known and revered online casino in the industry. Powered by the masterful minds at Microgaming, you can be assured that your gaming experience will be rather stimulating with an impressive selection of slots, table and live casino games of the highest quality.
Roxy Palace is registered and licensed by Gibraltar Gambling Commission whose jurisdiction has close ties to the UK and is regulated to both EU and UK standards. This license further proves Roxy Palace’s legitimacy to operate as a trusted online casino provider within the Canadian territory.
Roxy Palace Welcome Bonus
As a new player at Roxy Palace, you can look forward to receiving a fair welcome bonus which consists of up to C$100 plus 50 free spins on the Highlander slot!
To claim your welcome bonus, you’ll simply fill in the registration form, opt-in to receive the bonus and make a deposit of C$10 or more and you'll instantly receive a 100% match bonus up to C$100 and 10 free spins on the Highlander slot. Thereafter, you will receive 10 free spins a day for four days to be used on Highlander Slot.
While Roxy Palace’s welcome bonus is not as extravagant as other online casinos, this should not deter you as they have a long-standing reputation as a respected online casino and have a strong loyal player base for good reason. This is why they do not need to “attract” new players as much. They also heavily rely on word of mouth marketing.
As an existing member, there are more promotions to look at. Upon making your first deposit with Roxy Palace, you'll become a member of the Players Club. As a member, you can look forward to receiving club points for every wager you make which can then be redeemed for an amazing casino bonus.
Your points are immediately awarded and for every 1000 points you earn, you'll receive a C$10 casino bonus. There are different tiers to climb as you earn more points, namely: Blue, Silver, Gold and Platinum. The great part is that there are different bonuses at each tier and the higher you climb the more bonuses.
With every bonus you receive at Roxy Palace, there are some strings attached. Roxy Palace is transparent about their T&Cs though, so let's point out the main highlights.
Each game type contributes differently to the wagering requirement of 50x before you can withdraw any winnings. Your bonus funds are also valid for 7 days, which doesn’t seem too strict of a time-frame.
Furthermore, the 10 free spins will expire within 24 hours which seems fair as you can easily use 10 spins per day to boost your winning potential. Speaking of which, any free spins wins are credited to your bonus balance which has further playthrough requirements before they can be withdrawn.
Roxy Palace has a solid selection of over 500 games which are of excellent quality in terms of design and gameplay features. You'll find progressive slots, table games, video poker as well as other additional slots which include 3 and-5 reel slot games.
They ensured there's a mix of everything to suit your personal preference and playing style. While their selection is not as extravagant in size as compared to other online casinos, in this case it is a matter of quality over quantity as each game is surely hand-picked to adhere to the quality standards which Roxy Palace holds as a brand.
Roxy Palace Live Casino
For those who are seeking an exhilarating experience of a live environment as well as the sheer convenience of an online casino, check out what the Roxy Palace live casino is all about. The live casino games all feature live dealers or hosts and real-time gameplay recorded in HD to provide you with a real-life replica.
Powered by an industry leader in game development, Microgaming, you can be assured that the games are of an excellent standard and will have you sitting at the edge of your seat. You'll find different varieties of crowd-favourite live table games including blackjack, baccarat and roulette.
Roxy Palace casino games are readily available on most mobile devices to cater to an extra demographic of players. This means that you can now take all your favourite casino games with you on-the-go and play at any time you feel like. The vast majority of their titles are available on mobile so you're sure to have a solid selection to choose from.
Available to iOS and Android users, the Roxy Palace mobile casino comes with simple access via your chosen mobile browser where you can sign in as normal. The functionality remains the same as if you were playing via PC, ensuring that the full experience comes easy while on the move.
Roxy Palace Casino Customer Support
Getting in touch with the customer support team is a quick and simple process. You can contact them by email, call or live chat.
For more pressing issues it's advisable to go the live chat route as it has the fastest response rate in our opinion. The support team is also ready to assist you at all times of the day, every day and is known to be highly efficient and friendly to deal with.
Deposit & Withdrawals
Depositing and withdrawing at Roxy Palace is simple; and here are a few things to understand about the entire process. Firstly, the casino has all the usual Canadian payment methods such as Visa and MasterCard, bank transfer, ClickandBuy, Instadebit and more. Secondly, the minimum deposit stands at $20 and are usually processed immediately, but depending on the transaction method you use, it may take a few days.
With regards to withdrawals, the minimum amount is set at C$20 and most transactions are processed within at least 48 hours, once again depending on the transaction method you choose to use.
Roxy Palace Casino Review – conclusion
Roxy Palace Casino has been around for a long time and because of this, has earned a good spot as a trusted brand in the Canadian market. We give them a thumbs-up as a good casino option as we believe they've got a great and high-quality selection of games and excellent customer support.
While we are happy with Roxy Palace as a whole, we'd love to see them update their site design to bring it more in line with the trends in this modern era. This will surely add a fresh breath of air to their aesthetic appeal and attract a new generation of players.