Instructions on Online Casino Gambling and How do I Register?

Is it necessary to provide my personal details?

When registering or playing at an online casino you are guaranteed to have to hand over certain details about yourself one way or another and let me explain why.

Firstly, if you are looking to sign up to an online casino you will be required to create an account with them. When registering a new account at a casino, you will be asked to provide the casino with a few basic personal details about yourself to create your profile successfully. This is a standard process that all online casinos follow, so it can not be avoided.

For the majority of online casinos, the registration process only takes a few minutes to complete. The signup section can usually be located at the top or bottom of the casinos’ homepage or in some cases a pop up will appear as soon as you enter the casinos' page. Some casinos may provide you with a button to signup under the login section as well.

The majority of online casinos request the same personal details from a player when they first open an account with them. To begin with, you will be asked to input your first name and last name. Middle names are usually optional so this is your choice if you want to add this in however, it is always a good idea to provide them with your full name for verification purposes. It is crucial that you enter your correct names and ensure there are no spelling mistakes, as using a fake name or a misspelt name will cause you many problems further down the line. You will then be asked to provide the casino with your date of birth (DOB). For security and licensing reasons, it is prohibited for people under the age of 18 years old to gamble, so by requesting a players date of birth is an easy way for casinos to filter out underaged players. The age restriction however, may vary depending on the country you are playing from. If you are unsure of the age restrictions you can check the Terms and Conditions or contact the customer support team. Next, you will be required to enter your current residing address in full, including a valid contact number. The contact number can be either a home phone number, mobile number or work number depending on your preferences. The address you provide must be correct and up to date as it will need to match any documents you are required to present to the casino further down the line to verify your account when you make a withdrawal. Last but not least you will need to insert a valid email address you will use to register your account. It is important the email address is valid, as you will need to confirm your account once you have completed the registration process. This is done via an email that will be sent you to the email address you have provided. If any of the details you provide the casino change at any point, it is important you inform them as soon as possible.

Some, but not all casinos will require you to create security questions and answers. These are to add to the security and prevent any intruders from accessing your details or account. If the casino you are using requires you to enter security questions and answers, you will most likely be met with a drop-down menu which allows you to select a memorable question. The most common security questions given include; “What is your oldest sibling’s middle name?”, “What was your favorite elementary school teacher’s name?”, “what was the name of your first pet?”, “What is your favourite colour?” and so on.

Please note that you are only allowed to create one account at each online casino. This means if you have previously registered your personal details at an online casino, you will not be able to create a second account with your details again. If there are any changes to your details, for example, you changed address or you are using a different number, it is crucial you inform the casino to prevent any security problems. The casino may also contact you in regards to any new promotions and offers. If you prefer not to be contacted by the casino, don’t worry, just let the customer support team know and you can opt-out of these options if you were not given the choice during the registration process. If you do make duplicate accounts at any online casino and this is brought to their attention, the newest account will be terminated and you will no longer be able to play using this account.

Secondly, for any player who wishes to make a deposit or withdrawal once they have completed the registration process will be required to enter their bank details. This includes payments made using Visa cards, Credit card, Bank transfers or an e-wallet. Your bank details may be requested during the signup stage or when you make your first deposit or withdrawal. You may also be required to provide the casino with an up to date billing document to verify your payment method.

Handing over personal details can feel daunting and scary at times, so I recommend before registering an account with any online casino that you check the Privacy Policy section. This can be found usually beside the Terms and Conditions (T&C) or inside the T&C. You can locate these at the bottom of the casino site. The Privacy Policy section lays out the ground rules and informs you how the casino will look after and protect your personal data when you use their website and/or use their services. They will also explain to you about your privacy rights and how the law protects you. Likewise, each online casino will have specific security measurements to ensure your personal details and documents are protected. This will prevent the accidental loss of documents or unlawful processing.

Lastly, before registering your account or handing over your personal details I recommend that you check if the online casino of your choice has any encryption in place. For the majority of casinos, they will most likely use an encryption known as Secure Sockets Layer (SSL). Secure Sockets Layer is the standard security technology for establishing an encrypted link between a web server and a browser. This means that this link ensures that all data passed between the web server and browsers remain private and safe.

Is it necessary to give my legit personal data and what happens if I submit fake details?

When registering an account some players may consider providing the casino with fake details during the registration process, as they are unsure whether they can trust the online casino and the security of their personal data. This is however strictly forbidden and no casino will tolerate such behavior! When completing the signup process it is vital that you only provide the casino with legit, up to date personal data about yourself!

Handing over personal details can seem daunting and scary, however, if you wish to open a players account you will need to provide the relevant information.If you do not provide the casino with the required information you will not be able to move forward with your application. Providing fake documents will lead to failure on verifying your account and any winnings being voided and lost. The casino is also able to close your players account if they discover you have provided them with fake details.

Failure to provide correct personal data can cause you serious problems further down the line and can determine your success with the casino. Firstly, if the casino discovers that you have provided them with fake details then they are able to freeze or even cancel your players' account, without any warning. This means when you next login into your account, you will either be denied access to enter the online casino or you will not be able to participate in any gameplay.

It is also incredibly important you only provide 100% legit personal data, so you are able to verify your account in the future. For example, when you make a first withdrawal or an exceptionally large withdrawal you will be required to verify your account by sending in certain documents. The most common documents you will be requested to present the casino with include; a document to prove your identity, this can either be a photocopy of your passport or driving license, proof of address (POA), which can be a utility bill of some kind and lastly, proof of payment method. This will most likely be a photocopy of your credit or debit card or a screenshot from your online banking. Do not worry though, when you send in any document of your bank card details you are allowed to cover the CVV and some of the digits from the front of the card. Online casinos usually want the first and last four digits of your bank card number, meaning you can blank out the middle section, or they may request just the last four to six digits, allowing you to cover the first part of the bank number. Always pay close attention to the details the casino are requesting from you. If any of the documents you provide do not match the details on your players' profile then you will not pass the security checks. As a result of failing the security checks, you will not receive your withdrawal as the casino will either leave it pending until you submit the correct documents and pass all the security checks or the withdrawal will be cancelled.

Providing fake details about your age is also forbidden! If you are underage then you are not permitted to create an account or play at any online casino. If you do create an account with fake details claiming you are old enough to play when you are underage, then you will not pass the ID verification process. For the majority of countries, the age restriction is 18+ years. It is always important to check the age restrictions before signing up to an online casino to prevent disappointment and loss of winnings in the future. If you are caught by the casino for underage gambling in your jurisdiction, your account will be voided, any winnings will be lost and confiscated from you. This means you will just receive the amount you deposited to begin with minus any winnings.

If you are caught by the casino for providing fake details, not only can they refuse to pay out any winnings you have requested to withdraw or close your account, but they can also contact authorities such as your parents (if you are underage gambling) or even the police. If you are unsure of what details you have provided the casino, you can check your players' profile or confirm them via customer support. It is key to make sure your details are up to date and 100% accurate at all times. Don’t be a fool and risk losing your winnings or even your players account over silly mistakes that could be easily avoided.

Is my Email address important when registering an account?

The answer to this is YES! When creating an account you must enter a valid and up to date email address you are using. You will not be able to complete the registration process without a valid email address when signing up to an online casino. If you do not have a valid email address you can use, then I recommend you create one, as it is forbidden to use another person's email instead of your own. You will also need a valid email address for any correspondence or communication made with the casino.

As mentioned before, one reason it is important to ensure that you have provided the casino with a valid email is so you can receive an activation email once you have completed entering your details in the registration process. If you do not activate your account, this can cause you several problems, such as not being able to move forward and play, or not being able to make a successful withdrawal.

Secondly, it is important to activate your account via email, as failure to do so will mean that you are unable to re-register an account again with your chosen casino. This is because you are only allowed to have one account with any online casino and as you already submitted your details once, the next time you try your application will be rejected as this will technically count as a duplicate account. This means it is also extremely important to check and double-check that the details you have entered are correct. For example many silly and simple careless mistakes can be made such as; gotmail instead of Hotmail, is the last part of your email or .com etc. By avoiding these simple mistakes and checking your email details are correct will prevent any unnecessary issues. Under any circumstances that you do register your account with an invalid email address, you will instantly need to contact customer support to inform them and amend the details.

Not all casinos will send you an activation link to your email when registering your account. Always pay attention to any information provided when registering your account, as it usually states at the end if you will receive an activation email or not. If you are not required to activate your account, then you may receive a welcome email from the casino instead, which is another reason why it is important to provide a valid address. The welcome email may include details such as any promotions or offers that are available to you, confirmation of your login details or any other relevant information you require. If you choose to participate in any promotions, competitions or prize draws, then the winner is usually notified via email. Don’t miss out on claiming your winnings by having an invalid email address!

You may also receive emails in regards to any withdrawals you have made. For instance, on your first withdrawal, most casinos will request you send in your verification details. You may also receive an email if there are problems with your withdrawal or if you are required to send in further verification which must be done from the email you registered with the online casino. Once your verification has been submitted and approved, the casino will send you an email to confirm whether the process has been successful or not.

If for any reason you change your primary email address you will need to amend the details on your players' account. This can usually be done yourself simply and easily by signing into your account and heading over to your profile page. Although this is not the case for all casinos. In certain casinos, you will not be able to amend the details yourself and instead, you will need to contact customer support to amend these details.
You may also receive promotional emails from the casino, or emails containing relevant information about the online casino. If you do not wish to receive any emails, then do not worry you can simply opt-out. Again, this can sometimes be done manually yourself being heading out to your profile page or else you will be required to contact customer support for them to make the changes to your players' account.

Remember any communication or correspondence between you and the online casino will take place via email, so it is incredibly important your email remains up to date at all times.

Why is it important for me to remember my security questions and answers?

Some online casinos will require you to create one or two security questions and answers when registering your account. By requesting these details from you adds to the security and protection of your account, however not all casinos’ will request this information from you.

If an online casino requires this information you will usually be presented with a drop-down box where you can select a security question. Although this is not always the case. Some casinos' may present you with an empty field for you to create your security question of choice. Most often the security questions are basic and easy and most commonly include questions such as; “what was the colour of your first car?”, “What was the name of your primary school teacher?”, “What is the name of your favourite/first pet?”, “What is your mother's maiden name?” etc.

It is important when selecting your security question(s) that you pick ones that will be memorable to yourself. It may be months or years before you need to use your security question and answer so make sure it is one you will never forget. It is also important you pick a memorable question as you will need to create a memorable answer too. It is pointless picking a memorable question which asks “what was the colour of your first car?” and you create an answer which states "pizza". The answer has no relevance to the question and you are most likely not going to remember this answer in the future.

In an unfortunate scenario where your login details are compromised or stolen, this is an alternative way you can prove to the casino the account is yours. To reset your login details or password you will most likely be asked to complete the security questions. If you fail to provide the correct security questions or answers you will be denied access to amend your details. In some scenarios, the casino will provide you with the security question you selected and you will be required to provide the correct answer. In other cases, you may be asked to select the correct security question as well as enter the correct answer. So remember to always choose memorable answers and questions.

The security questions available may seem very basic and easy for an intruder to guess so it is important you think wisely about your answer. Below I have listed four important points to consider when creating your answer to your security question.

  1. Is your question and answer Safe: This means that your question and answers can not be guessed or researched. For example; Security Questions such as "what was our place of birth", “what is your mother's maiden name?” etc, are not considered safe questions. This information is easy for family, friends or intruders to access these days.
  2. Is it Stable: When creating a stable answer you need to make sure you select an answer that will not change over time. For example, if the Security Question is "What is your favourite food?" or “What is your favourite colour?” then these are answers that can change frequently. On the day you create your security questions and answers you might love pizza and your favorite colour is blue however, six months later you might love curry and pink instead.
  3. Memorable: Despite thinking of a password that friends, family or intruders can not guess you need to ensure it is memorable to yourself. Try to select a security question that can have many possible answers to make it more difficult for someone hacking your account to guess. This way you can still make the answer memorable to yourself, at the same time leave intruders puzzled. Depending on the online casino you have registered with, will determine how many attempts you have to fail logging in. In most casinos you will be given three chances to login. If you fail to enter your details correctly more the 3 times (this may vary depending on the casino you are using) then the account will be frozen.
  4. When creating your answers make sure you have made no mistakes and that everything is spelt correctly. This is super important! If you misspell your answer this can cause problems in the future when you have to provide the answers to your security questions. Another thing to take into account when you create your security answer is whether you use lower or upper case. For instance, if you make a password using all capital letters like this example - "BOB" and later on answer the security question using only one capital like in this example - "Bob" you will automatically fail the security question.

If you do happen to make a mistake when creating your security answers and questions, it is important to inform someone from customer support as soon as possible. Please note that not all casinos' will allow you to change or make adjustments to your security questions and answers, so ensure to make sure the details you enter are correct and memorable to yourself.

Changing your security details is not an easy process and at times can prove very difficult to amend. If by any chance you do enter an incorrect security answer or you think you will not remember the security information you have selected, then you can keep a record of this information in a safe and secure place. It is crucial that no one can access these details accept from yourself. Keeping a record of your security details and passwords however is not recommended. Online casinos' usually provide their players with a 24/7 customer support team who are dedicated to helping you with any problems or difficulties you may occur. If in doubt, do not hesitate to contact them with any issues or concerns you may have. Do not take for granted that all casinos provide 24/7 customer support, so you may have to wait until the following day in order to resolve your issue.

Why is it crucial for me to make a strong password?

When you make a password for an account you create, whether it is for social media or an online casino, it is super important that you create a strong and memorable password. By making a strong password will help protect your account against identity theft, financial fraud or your account being hacked. If you make a password which is basic and simple for example using your first name with a singular digit on the end for example; sarah1, this will essentially make it very it easy for anyone trying to hack your account. One of the most common ways peoples accounts are hacked online is by intruders guessing simple passwords, which allows them to gain access and take control of any of your accounts or computing device.

During the registration process, you will be instructed on how to make a strong password. For example, it may tell you, you have to use a minimum of 6 letters, as well as adding numbers, use of higher and lower case, and adding a special character. Below I have listed some of the most common special characters;

  • An Exclamation mark (!)
  • Hashtag (#)
  • Percentage (%)
  • Quotation marks (")
  • And symbol (&) and many more.
  • An Apostrophe (‘)
  • Star (*)
  • Plus or Minus symbol (+ / - )

It is also important when creating a strong password that you do not use your personal details or things that are related to your interests or needs. For example, if you have a pet dog name Bob, or a daughter named “Cassandra” avoid using their names. For example - Bob01 or Cassandra92 would be a very simple and easy password for friends, family or intruders to guess. Also NEVER use terminology such as "password" for your password, unless you want your account to hacked. In some cases the casino may present you with a strong password they have created for you. I would advise that you make your own password to ensure it is memorable to yourself.

For some registration processes it will give you a meter bar to demonstrate how strong or weak your password is. This will be found either beside or under where you create your password. Always ensure to keep the password meter above average and if possible, hitting the top end of the strong side. The stronger your password the more impossible it is to be hacked.

Depending on which casino you are registering and account with will determine the requirements for making a strong and secure password, so always check the guidelines first. Not all casinos will provide you with a guideline on how to create a strong password, so use your initiative to be creative and think outside the box. Making a password like 123456 is not going to be safe or secure. Remember, the longer the password, the more difficult it is for intruders to guess.

If you have multiple accounts online, avoid using the same password for each account. This is because, if one of your accounts happens to be hacked then the intruder will be able to access all of your accounts with that one password used. By keeping all your passwords different makes it more difficult for intruders to access your accounts and if by any chance one of them are hacked, your other accounts will remain safe and secure. It is also good practise to update your password regularly, this will make it harder for anyone to access your account, just remember to keep the password memorable.

With so many different passwords for each account it can sometimes become difficult to remember which password you have created for that account. Again it is never recommended that you keep a written document containing your login details, as the security of your accounts could easily be jeopardised. If you do happen to forget your password for your account do not panic this can be easily changed by resetting your password. If you’re unsure how to reset your password you can speak with the support team who will guide you through the steps.

Most casinos' will allow you to manually change your password yourself. To amend your password you will need to click on "forgot my password" which can usually be found either beside or under the login section. This will then prompt you to enter your email address which you registered your account with. Next you will receive an email instructing you on how to change your password. If you happen to receive one of these emails and you have NOT requested to change your password, ignore the email and contact customer support instantly! This could mean someone is trying to access your account.

In some cases you may accidentally enter the wrong login details or password. In this case you will either be prompt to re write your details again or you may receive a pop-up which mentions something like "Login failed, Lost or forgot your password? Don't worry, resetting your password only takes a few seconds". You will then have the option to either "change password" or "contact customer support".

If you do happen to mix up your login details when trying to enter the online casino be aware that some casinos will only give you a certain amount of attempts before temporarily locking your account. For the majority of casinos you will be allowed 3 attempts to login however this can vary. This can be frustrating for players who have multiple accounts and are unsure which login details to use, however this extra security measure prevents intruders being able to continuously try different password and login details to hack your account. If your account is to be frozen, you will need to speak to the Live support team who will be happy to assist you and inform you of the next steps to be taken.

I gave the wrong details, now what?

As I have previously mentioned several times in this CasinoTop Guide, it is incredibly important to ensure that when you enter your details during the online casino registration process that you enter them correctly. Take your time to fill out each section and make sure you check and check again that everything is correct before moving on to the next step. Filling in details such as our name, address and date of birth (DOB) may seem like a simple task, but mistakes can easily be made.

For example, when filling out your name, this is something we can usually write quickly and easily as it comes as second nature to us. However, this is where many mistakes are made, such as someone named Robert, may accidentally write Robet / Robery by mistake. Silly mistakes like this will cause further problems or complications later down the line when you come to verify your account. Make sure you take your time to fill out these details and always check they are correct before moving forward. These mistakes can easily be prevented and amended whilst you are registering your account but in the future could prove more difficult to put right.

As mentioned in "Is my Email address important when registering an account?" section of this guide, it is just as important to ensure you have a correct telephone number as well as email. If you are to participate in any promotions or prize draws than the most common way for online casinos' to inform you is via email or telephone. If your details are incorrect then you will miss out on the chance to claim your exciting prize. If you do not wish to be contacted or receive any communication through email or telephone then you can simply opt-out from these marketing options.

It is crucial that when you are to make a deposit or withdrawal, the details you enter is exactly how they appear on debit or credit card or your chosen payment. If you happen to enter the incorrect banking details when placing a deposit, then the deposit request will be declined and you will be prompted to re-enter your bank details again. To avoid wasting your playtime by re-entering your details, make sure you thoroughly check your details before continuing.

Depending on which online casino you are playing at or jurisdiction you are playing from, the financial details requested may vary. The most common payment details an online casino will request from you include:

  • Your full name as it appears on your Card,
  • Your account number,
  • Sort Code
  • IBAN and/or BIC number.

If you are unsure of your IBAN or BIC number then you can either find this online by entering your banks' website or by contacting the bank itself. The IBAN is usually rather long with a mix of numbers and letters, so make sure you enter it correctly as well as double-checking it before moving on to the next section. By entering the wrong bank details will mean that your payment will be declined and you will not receive your withdrawal. At some point, you will also be asked to verify your payment method so it is important that the details entered match your documents.

Always keep your payment details up to date with the online casino to prevent any complications in the future. For example, if you are to get married and change your name, you will need to inform the casino, if your debit or credit card is lost or stolen, you will need to inform the casino.

If the online casino you are playing out discovers that you have presented them with false or incorrect details, then they have the right to automatically terminate your account and prevent you from playing.

Just to recapitulate, before you select enter or move on to the next section, always check, double-check and triple-check your details are correct! It might not seem like rocket science entering your personal details, but this is where many silly mistakes are made and can cause many drawbacks later on. The quickest and simplest way to amend or update your details is by immediately contacting the casinos’ customer support team.

I have received an activation email from the casino, What does that mean?

If you have received an activation email from the casino, this means you are on the final stage of your registration process. The activation email enables you to make your new players profile active for you to play. Before you receive one of these emails from an online casino you will need to complete the signup process and enter your data.

Once you receive your activation email you will most likely see a link which you have to click in order to activate your players account before being reverted back to the casino site. Simple and easy, right? When you are directed back to the online casino you will most likely be greeted with a message thanking you for successfully registering or activating your account. For example “Thank you for successfully activating your account”.

By making players activate their account via email, can help online casinos filter out any fake details provided during the registration process. If a fake or out of date email was provided then the player will not receive an activation email, resulting in their players account being left unverified. It also allows the casinos to know that you have access to you the email address you provided in case of any communication or correspondence that may be required.

Always remember how important it is to provide the casino with your correct details, and make sure to triple check your details for any minor mistakes before processing. As I mentioned previously, not all casinos will send you an activation link via email.

For some of us players, we might be slightly sceptical about clicking on the activation link due to security reasons and safety. However, this is an additional security step online casinos take to protect you and your email. For example, if someone was to register an account using your details, then they will not be able to proceed to deposit or withdraw as they will not be able to receive the activation email and activate the account. In cases like this, if you are to receive an activation email and you have not created an account yourself then the email will state to ignore the email and not click the link. I would also advise that you contact the customer support team to inform them of this situation. If a circumstance like this was to occur, make sure you follow procedures carefully!

During the registration process, you will normally be told if you are going to receive an activation email. If by any chance you do not receive the email to your primary inbox, it is always a wise idea to check your spam inbox or your promotions inbox. Activation emails usually come through instantly, however in certain circumstances, it may take a couple of minutes or you may need to refresh your inbox for it to appear. If you still do not receive an email you may need to re-request for the email to be resent or again contact the casinos' customer support team. If there are any issues with the email then the support team with be able to advise you accordingly.

Restricted Countries - What does it mean if my country is not on the Restricted Countries list?

There are many factors to take into consideration when you are choosing an online casino to sign up too, including the country you are registering an account from.

Restricted countries mean a country or territory that is prohibited or subject to comprehensive Sanctions barring dealings with another country or territory. If the country you are registering an account from is listed under the restricted countries then this means you are not allowed to register an account and your country is forbidden from playing at an online casino. If your country is not listed here, then you are able to create an account and play with real money however, your country may be restricted from different welcome offers or bonuses.

If you are unsure whether the country you reside in has any restrictions when playing online then you can find this information in the Terms and Conditions (T&C) or take a look at CasinoTop Casino review, where you will find all the relevant information. Alternatively, If you are unsure whether you can claim a welcome offer or bonus, you can speak to the customer support team who will happily provide you with all the relevant information.

In some cases, it is clear to see that your country is restricted from playing at a casino. For example, if you try to enter an online casino, you will not succeed and will most likely be met with a blank page. Another example would be when you are registering your account. When entering your residential address the country you are residing in will not be listed for you to select. This means it is a restricted country.

Checking the T&C is always wise before you sign up as some countries may not be restricted, however certain states within the country may be restricted from playing. This can easily confuse newly registering players.

Basically, every online casino has a list of restricted countries. The list can vary from one casino to another which players can find misleading or confusing. So again, if you are registering an account with a new online casino you have not used before or you are unfamiliar with, either check the Terms and Conditions or take a look at the relevant casino review here at CasinoTop.

Remember to always keep in mind when registering an account that if your country is listed in the Restricted Countries in the T&C, then you are not allowed to create an account and Sign up. In this case, you will have to find an alternative online casino where you can enjoy your playing.

Choosing the right currency

Most online casinos these days support an array of currency options for us players to choose from. It is important for you to choose a currency you feel most comfortable using or your local currency. This will help you avoid any difficulties whilst playing and make your experience more pleasant. During the registration process, you will most likely be asked to select the currency of your choice from the drop-down menu. However, not all online casinos provide you with this option during the registration process. In this case, you can either check in the T&C, contact support about the currencies available to you or usually located at the top of your page will be an icon representing a currency which you can click and a drop-down menu will list your options available.

By selecting your local currency will mean that you can easily work out your winnings, wagering requirements and what your bonus offer is worth without having to mess around with conversions.

If you choose to select an alternative currency rather than your local currency, make sure to check the Terms and Conditions for any extra charges that may occur. For example, if your local currency is the Euro and you make a Visa deposit using US Dollars, then you may incur extra charges on your card. Which I am sure we would all prefer to avoid, right?

Unfortunately, not all casinos will offer your local currency, which means you will have to select a currency you feel most comfortable using. In this case, I would recommend familiarizing yourself with the currency before you begin to play to avoid any disappointment. It is always a good idea to know exactly how much money you are depositing, betting, winning or losing!

For example, for Canadians registering an account with Slots Empire, you will have a choice of three currencies. Unfortunately, they do not offer the Canadian Dollar (CAD) as an option, so pick wisely which alternative currency you wish to use.

The main reason online casinos do not offer a large array of currency options is to make the payment process easier and quicker for them to process. In this case, they just offer the most popular and common currencies.

The most common currencies online casinos use include;

British Pound Sterling - £
The Euro - €
Australian Dollars (AUD)
US Dollars (USD)
Canadian Dollars (CAD)

If your local currency is available it would be a smart idea to pick and stick to that option. Certain casinos may allow you to change the currency later on whereas many won't. If you happen to choose the wrong currency, bare in mind that some casinos will not allow you to change it later on. This means you will have to contact customer support for them to deactivate your account. Once your account is cancelled you will then need to re-register again. This can be a lengthy procedure and very frustrating. Not all online casinos’ follow the same procedure, so if your in doubt check the T&C before selecting your choice.

Privacy statements and online casinos

The privacy and security of our personal data and information is crucial in all that we do. Handing out important personal details over the internet can be concerning and stressful. This is why it is most important that you only register and provide your details to an online casino you can trust. When you are looking to signup with a new online casino you have not used or your not familiar with, it is important to find a casino that will value and respect yourself and the importance of keeping your details private.

When you are considering to register an account with a casino you have not used before, I highly recommend that you check the Privacy Policy. This can usually be found at the very bottom of the online casino home page or in the Terms and Conditions (T&C). If an online casino does not offer Privacy Policy terms then I strongly advise you to instantly leave the casino and DO NOT hand over any of your details.

Depending on your jurisdiction the Privacy Policy terms may differ depending on the applicable laws within your residing country. For the majority of countries, the guidelines will vary depending on what information they can obtain from a player and what the information can be used for.

What is a Privacy Policy?

A Privacy Policy is a statement or legal document in privacy law that discloses some or all of the ways an online casino gathers, uses, discloses, and manages its players' data.

The Privacy Policy terms is a legal requirement to help protect and secure players' privacy. This includes personal data from a players name, date of birth (DOB), address, financial records and expiry details, identification records, contact details, marital status, medical history and much more.

In the case of an online casino, it is often terms and conditions which declares the casinos' policy on how it stores, collects or releases a players personal information. The Privacy Policy will inform players on whether the information collected is kept confidential, what information is collected, and whether any of the information is sold or shared with any partners or enterprises.

For example, in Canada, the Privacy Policy Law is formally referred to as Personal Information Protection and Electronic Documents Act (PIPEDA). To define this, the meaning of PIPEDA is to establish rules that determine the purpose of collecting personal details as well as the use and disclosure of personal information. If any complaints or problems are to occur, the privacy commissioner of Canada will investigate into the issue to resolve the problems, and promote awareness of undertaking and following privacy policies.

Always bare in mind that when you are registering a new account at an online casino you will be prompted to read the Terms and Conditions as well as ticking the box to confirm you have read them. You will not be able to move forward with your application until the T&C box has been ticked. In the same way, if you tick and accept the Terms and Conditions as well as the privacy policy you are legally bound by them and can go back on your decision later on in the future. If at any point you disagree with these policies the best option for you is to terminate your players account and stop any game play activity at the online casino.

When you tick and confirm you have read the Terms and Conditions, you are confirming that you agree to the Privacy Policy terms, so ensure you are happy and agree to all the terms before moving forward with your application. By confirming you agree to these terms and conditions you are agreeing and acknowledging that you accept the casino to hold and collect your personal data. So if you do not agree with the Terms and Conditions or the Privacy Policy DO NOT tick the box and move forward with the application. If you disagree with these terms then you will not be able to complete a successful registration and will have to look at registering with an alternative online casino.

Online casinos will gather your personal details in a variety of ways. Firstly, when you first register your account at the casino you will be required to provide several details about yourself. The casino may use your personal data in circumstances where they are required to contact you about your account, different offers or promotions, newsletters, prize draws or winnings and more. These are all circumstances where the casino will use your personal details such as email address or telephone number. Of course as I have mentioned before you can opt-out of these services so the casino is unable to contact you. Despite opting out of these services, online casinos are may use these details under certain circumstances relating to technical problems, or security issues.

If an online casino wishes to share your data third-party partners they must ask for consent from you, the player first. A casino may wish to share your details with a third-party organisation for several reasons including the most popular one being marketing purposes. However, for a casino to share your information they are required to ask for consent from yourself before they can go ahead. If an online casino does go ahead and share these details without consent they can find themselves in serious trouble as this is a prohibited act.

Remember, before you accept and Terms and Conditions or Privacy Policy to ensure you have read through each part carefully and thoroughly with a clear understanding of what it all means. If you fail to understand any of the terms presented to you by the casino, then check in with the customer support team so they can explain and assure you fully understand what you are accepting. Reading the T&C can be long winded and boring, but this for your benefit and security so do not take any chances or risks when it comes to protecting your personal data.

Am I obliged to read the Terms and Conditions and tick the T&C box?

To answer this question, yes you are required to read through all the Terms and Conditions (T&C) before ticking and accepting them. When you register a new account at an online casino the last and most important stage of the registration process is the T&C. If you do not agree with the Terms and Conditions and therefore do not place a tick in the box you will not be able to move forward with your application to sign up to the casino. In this case, I recommend you find a different online casino to play at rather than accepting the T&C for the sake of it. Accepting the T&C without agreeing to them, can cause you serious problems in the future. By accepting the T&C you are entering a legally binding contract, which you can not back out of once accepted.

Terms and conditions tend to be lengthy and boring to read however
I can not stress how important they are to you. Never accept the T&C without reading through all the text, including the small print! There could be some vital information you require to know about the security or safety of your data provided to the casino, the rules and regulations the online casino abide by and much more.

Each online casino has its version of Terms and Conditions, including third-party companies, so always ensure you check through the T&C when you create an account at a new casino. Although most of the Terms and Conditions are very similar, some might have stricter requirements than others. As well as the overall Terms and Conditions a casino has in place, each promotion offer, bonus offer, or game provided online will come with their own personal T&C.

If you do decide to participate in any kind of offers available to you, make sure you check the T&C's. The Terms and Conditions may vary depending on your jurisdiction or promotional offer. Failure to meet the requirements in the T&C when participating in a promotional offer may result in your winnings being voided, or your players account being closed.
For example, many players fail to read the T&C before accepting when taking on an offer. Many promotion or bonus offers come with restrictions including the maximum and minimum amount you can bet during the gameplay. As many players to do not read the T&C they are unaware of this and breach the rules. When it comes to making a withdrawal the withdrawal will be declined and the winnings will be confiscated from the player, leaving them with just the amount they originally deposited.

Depending on your jurisdiction, you can usually find the Terms and Conditions in multiple languages, so it is always advised that you search for them in your native language. If the T&C are not available in your native language, choose a language you feel most comfortable using. If there is anything you are unsure you can contact customer support who will be more than willing to help you understand. Remember, do not accept them without having a clear understanding!

By reading the Terms and Conditions you can usually find all the answers to any questions you may have about the casino. The T&C will inform you of the; registration process, any licenses they hold, restricted countries, details regarding your players' account, payment methods, depositing and withdrawing, responsible gaming, privacy policy, your rights under the Data Protection Laws, making complaints and much more. If you can not find the specific information you require here then contact the customer support.

By reading and accepting the Terms and Conditions will ensure you have a pleasant and safe time playing at the casino, so do not be intimidated by them. They are there to protect you as well as the casino. If at any point you do not abide by the T&C a casino has in place, they are legally allowed to terminate your account and prevent you from continuing playing with them, so make sure you read through them carefully before accepting!

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