Jackpot City Casino is one of the top online casinos on the net. Slot fans from all over the world flock to them for their slots range, which includes hits like Mega Moolah. Other casino games on offer include video slots, live games, table games, and more.

Moreover, the customer support is friendly, ensuring a good experience every time. This review of Jackpot City will take a look at the casino’s payment methods, game range, and licenses, among other key elements.

Software and Game Range

Jackpot City Casino offers 630+ casino games, including over 430 slots. It also offers country and region-specific games like UK-style fruit machines and Australian pokies.

There are more than 70 different table games, of which 34 are blackjack variants. Other games include baccarat, roulette, poker, and more. They are all listed in the table below, as well as the most popular games at the site.

The latest titles and your favorites are automatically saved in the lobby for quick access. WIth this many games, it’s easy to find what you’re looking for.

Live Dealer Games

Jackpot City’s live dealer section is powered by Evolution Gaming. HD video streaming allows you to chat to the dealers and other players via live chat. The 3D animations are clear and well-defined, and the sound is crisp. The live dealers are professional and ensure a good atmosphere at the table.

Live roulette and baccarat games are immersive with several cameras, one for the live dealer and 3+ around the table or wheel. For more excitement, join several live games simultaneously by clicking on +tables.

The live casino is completely mobile-optimized and can be accessed on all iPads, iPhones, and most Android tablets and phones.

Software Providers

Jackpot City casino games are powered by Microgaming. Microgaming is famous for state-of-the-art technology and won the 2019 EGR Awards for consistent innovation and top quality software. The company is also highly regarded for the safekeeping of their casinos and players.

To access the casino, simply download the software. The downloadable version also offers many options for audio, customizing speed, and more.

There’s also the no-download version, which doesn’t have as many games, but offers flexibility of browser-based play.

Jackpot City Mobile Casino Review

To play on mobile, log in as you would on desktop; no need to download an app. The mobile site is encrypted using the same SSL data technology that protects the main casino site.

The mobile casino features a big games library, and many progressive jackpots are also available on iOS and Android. Most table games, slots, and some video poker games are also on mobile.

Regardless of your device, the casino adapts effortlessly. We tested the site on the Samsung Galaxy S10, iPhone 7S, and Huawei P30 without a hitch. At the bottom of your screen, you’ll find a navigation menu that directs you to games, live support, and chat functions.

Fairplay & Safety

Jackpot City is EU regulated, licensed by the Malta Gaming Authority, and eCOGRA certified. These indicate that the casino is safe and secure, and follows the appropriate laws and regulations. The casino uses SSL data encryption technology to make real money gambling safe and secure. Thus, no third parties have access to your information.

The site’s certificate from eCOGRA proves that the casino games are fair. The random number generators used at Jackpot City ensures fair chances at winning for all players. The latest eCOGRA report states an average return to player rate of 96%.

Owner: Digimedia Limited Casinos

Licensed by: Malta Gaming Authority (MGA)

Audited by: eCOGRA, BeGambleAware

Signing Up at Jackpot City

Signing up at Jackpot City is simple and only takes about five minutes max. Just click on “register” and enter the following personal details:

  • Name
  • Home address
  • Contact details

You will then receive confirmation via email confirmation, as well as details on how to claim the welcome bonus offer. Filling out details incorrectly could lead to problems when you want to withdraw, so make sure everything is correct.

Bonuses and Promotions

All new Jackpot City members are offered a sign-up bonus. The casino regularly updates its bonuses, so have a look at the casino site for the latest updates on welcome bonuses. Other promotions have prizes that range from 5-star cruises to exotic holidays and great gadgets.

VIP Program

Joining the VIP program

When signing up you receive 2,500 loyalty points. You’re also automatically placed on the bronze level of the VIP program. Points can be used to claim free spins, bonuses, free credits, and bonus money. Points can also be used at Jackpot City’s sister casinos Ruby Fortune, Spin Palace, and Mummy’s Gold Casino.

VIP Perks

VIP members get access to free spins, exclusive bonuses, a personal VIP host 24/7, and so much more.

Although the default bonuses are quite low for the first VIP levels, the program overall is great as all members have the chance to enter and qualify for great bonuses and daily offers.

To maintain your VIP status or progress to higher levels, you need to bet continuously. There’s also a minimum number of points required for any given level; if you don’t reach that number by month end you go down one level.


Jackpot City banking is secure, safe, and speedy. Withdrawals are processed in 24-48 hours and the min. deposit and withdrawal is $10. Furthermore, there’s no limit to how much you can withdraw.

A few years ago, the casino received some negative feedback regarding payout speed. However, based on our review, player reviews, and the latest eCOGRA report, the casino has improved considerably. Not only are withdrawals processed quickly, but there are more options to pick from.

Customer Support

At Jackpot City you can expect a response to emails within 48 hours, which is good for non-urgent issues. Customer service agents are available 24/7, in multiple languages.

If your preferred contact method is phone, it could take a few minutes to reach the right department. When we talked to the agents, they were all friendly and solved our problems instantly. The live chat feature is quick and simple. All you have to do is confirm your account and they will address your problem.

Support: Email, Phone, Live Chat


Slot fans should definitely give Jackpot City a try. It offers 430+ slot titles as well as a welcome bonus to get you started. With a license from MGA and certificate from eCOGRA, you know this casino is a secure and safe place to bet real money.

The site also offers over a hundred other casein games, including live games from Evolution Gaming. Last but not least you’ve got some of the best progressive jackpots – hence the name Jackpot City.

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