Lucy Casino features an elegant and dark design, which contributes to the VIP feel of the casino. To add to this, the site offers plenty of welcome bonuses and promos to all new members. The casino offers hundreds of slots and progresisve slots. Thus, if you love slots you’ll love Lucy Casino.
Software & Games
If you love slots, Lucy Casino is just the place for you. It is packed to the brim with tons of exciting slot titles like Monster Madness, Diamond Mine, and Burning Wins. The Mega Reel awards various prizes, which we’ll talk about later, but the grand prize is 500 free spins. Every time you make a qualifying deposit you’ll get a chance at the Mega Reel.
Besides the variety of slots, Lucy Casino offers bingo and jackpot games. You need to use the menu to access the games, however, we would have liked them to be accessible directly from the homepage. Although the site features some top bingo games, they are only available for a limited time (starting at 9am).
You can customize the “All Games” page by using the toolbar at the top. For example, you can add your favorite slots or proressive slots to the “My Faves” section for easier access. There is also a tab for the latest games and “Hot Slots”. The games can be sorted in alphabetical order or you can find them using the search bar. Personally, we found the alphabetic ordering a bit chaotic. We’d prefer a cleaner way of browsing.
Lucy Mobile Casino Review
Although there is no dedicated mobile app, Lucy Casino does offer a mobile website. The dark theme works exceptionally well on tablets and phones. During this review we also found that the site worked perfectly on various devices, including Android and iOS devices.
Your balance appears at the top of the screen and with one click you can deposit or withdraw. Here you’ll also be able to see your current and next VIP level.
When you make your way over to the games, you’ll note a tab with various options like your favorites, hot slots, newest additions, bingo, and jackpots. You can also sort the games alphabetically to find what you're looking for more easily.
You will always be able to see your credit and the betting amount. There is also a nice “Battery Saver” feature, which preserves your phone or tablet’s battery power by reducing animation speed.
Licensing & Security
Lucy Casino was founded in 2018, which means it’s quite new to the online gambling scene. Regardless, it is a subsidiary of Jumpman Gaming, a company that has been in the online gaming business since 2009. For players based in the UK it is licensed by the UK Gambling Commission, and for players in other parts of the world it is regulated by the Alderney Gambling Control Commission. Jumpman Gaming has a squeaky clean record, which indicates that it is safe and secure.
To ensure that there is no fraud and that players looking to limit their gaming have the tools necessary to do so, the company is subject to rigorous KYC checks. Some responsible gambling measures include self-exclusion, deposit limits, and reality checks. It is thus clear that the casino takes fairness and security very seriously.
Owned by: Jumpman Gaming Limited
Licensed by: Alderney Gambling Control Commission, UK Gambling Commission
Audited by: eCOGRA
Banking
Lucy does not accept Neteller and Skrill but it does accept all major debit and credit cards and PayPal. Moreover, all deposits have to be at least £10.
If you use more than one card, the casino has a cool “Manage Cards” tab where you can organize everything. You can also make deposits via PayByMobile or a prepaid Paysafecard. Deposits reflect in your account instantly. However, we noted that the withdrawals take longer than at other casinos. Nonetheless, it’s reliable.
When requesting a withdrawal you have to provide identification and a utility bill no older than three months that states the address used to sign up. The withdrawal is processed for up to 72 hours, after which it will take 1-3 extra business days for the money to reach your account.
Bonuses and Customer Support
Lucy Casino is very generous toward newcomers by offering them plenty of promotions and bonuses. In fact, the site has an entire section that covers all the bonuses and promotions running at any given time.
At the time of this review, there were a total of 8 welcome bonuses. This is more than what you normally see at an online casino, which is good. All new members also get to spin the Mega Wheel and stand the chance to win anything from hundreds of free spins to Amazon vouchers. Another bonus for newbies is that they receive double cashback in their first month at the site.
In addition, there’s a weekly Happy Hour where you can win 10+ free spins. To take part, just sign in on Wednesdays between 3pm and 7pm. The casino also has a fun promotion where you earn various trophies.
Lucy Casino has an abundance of bonuses, however, returning customers tend to get the best of it. Also, wagering requirements are 65 times the bonus money, which is a bit higher than most other online casinos.
Customer Support
If you have any issues or questions, you can contact Lucy Casino’s customer support. However, availability is limited to Monday to Friday from 2-6pm UK time.
Conclusion: Great Bonuses and Games
If you love slots and plenty of bonus options, then Lucy Casino is the perfect fit for you. However, the wagering requirements could be an issue.
The casino has an exclusive vibe due to the elegant and sleek website design. Furthermore, it offers enough slot titles to keep you busy for hours. If you want to switch things up, you can always opt for a round of bingo too.
So, why not give Lucy a try?
