Data by the Type of Job

Seeing that Las Vegas is usually the first place that comes to mind when people think of casinos, our data was gathered based on the gambling industry in the US. The information and figures come from reputable sources and keep in mind that these are averages. So, if you are looking to get into the business of casinos, then make sure you get the figures directly from the casino you apply to work at. Here is a look at the responsibilities and average salaries based on the job you choose and presented by different categories.

Jobs on the Casino Floor

There are many opportunities to grow in a casino when you look at the opportunities available on the casino floor. People that manage different sections of the casino floor may have started as a dealer and worked their way up.

Pit Boss
Blackjack Dealer
Roulette Dealer
Poker Dealer
Game Technician

Pit Boss

Job Roles: Table Games Manager, Gaming Supervisor, Pit Manager
Salary
Average Salary
Highest Salary
$66.8k

$107.2k

*Salary figures are based on USD
Responsibilities
  • Watching over the gaming tables and settling any disputes or incidents that occur
  • Explaining the house rules to customers and also dealing with any complaints
  • In charge of supervising players and staff on the gaming floor
Skills, Training and Education
  • Leadership Qualities
  • Working knowledge of casino rules and games
  • Management skills
  • Good command of accounting and bookkeeping
  • Customer service experience
  • Complete secondary school education
  • Hotel of hospitality management qualification
  • Bachelor's degree in any field
Career progression

In the casino

  • Shift manager
  • Casino investigator
  • Casino manager

Non-casino

  • Admin supervisor
  • Hospitality management/Customer service
  • General manager
Gender Split
Male
Female
Unknown
68.6%

23.6%

7.9%

Blackjack Dealer

Job Roles: Croupier

Salary
Average Salary
Highest Salary
$17.6k

$21.2k

*Salary figures are based on USD
Responsibilities
  • Dealing the cards at a blackjack table
  • Managing the dealing of the cards and liaising with customers/players at the gaming table
  • Collect money from the players, convert cash to casino tips and issue winnings
Skills, Training and Education
  • Good communication, enthusiasm
  • Excellent mathematical ability
  • Good dexterity and hand-eye coordination
  • Skills with card dealing
  • Perfect vision and colour vision to identify cards and chips
  • Secondary school education
  • Completed card dealing training course
  • Gaming school qualification
Career progression

In the casino

  • Supervisor for table games
  • Pit boss
  • Gaming area manager

Non-casino

  • Professional blackjack player
  • Sales consultant
  • Admin associate
Gender Split
Male
Female
Unknown
54.5%

37.1%

8.4%

Roulette Dealer

Job Roles: Roulette Dealer
Salary
Average Salary
Highest Salary
$17.1k

$21.2k

*Salary figures are based on USD
Responsibilities
  • Explaining how the games work at the roulette table
  • Collect money from the players, convert it to cash and issue winnings to players
  • Monitoring the roulette table, both the table and the players
Skills, Training and Education
  • Interpersonal and communications skills
  • Good ability for mathematics
  • Tolerance to stressful situations
  • Good ability for customer service
  • Critical thinker
  • Secondary school education
  • Completed card dealing training course
  • Gaming school qualification
Career progression

In the casino

  • Supervisor at table games
  • Pit boss
  • Casino manager

Non-casino

  • Greeter at the hotel
  • Case manager
  • Customer service consultant
Gender Split
Male
Female
Unknown
37.1%

40%

22.9%

Poker Dealer

Job Roles: Croupier

Salary
Average Salary
Highest Salary
$18.9k

$24.2k

*Salary figures are based on USD
Responsibilities
  • Dealing cards to players and shuffling decks
  • Distribute winnings to players and also collect cash to convert to chips
  • Make announcements to players when there are winning hands
Skills, Training and Education
  • Interpersonal and communications skills
  • Good ability for mathematics
  • In-depth knowledge of poker
  • Attention to detail
  • Complete secondary school education
  • Hotel of hospitality management qualification
  • Training course in casino dealing
  • Gaming school qualification
Career progression

In the casino

  • Supervisor for gaming tables
  • Pit boss
  • General gaming manager

Non-casino

  • Account manager
  • Case manager
  • Customer service consultant
Gender Split
Male
Female
Unknown
54.5%

37.1%

8.4%

Game Technician

Job Roles: Game engineer, Slot Technician
Salary
Average Salary
Highest Salary
$35.1k

$46.0k

*Salary figures are based on USD
Responsibilities
  • Upkeep and maintenance of slot machines
  • Replacing or removing units during upgrades and installation
  • Testing machines to ensure proper function
Skills, Training and Education
  • Skills in mechanical and electrical engineering
  • Customer service skills
  • Knowledgeable about mathematics
  • IT and computing skills
  • Knowledge about gaming regulation and laws
  • Complete secondary school education
  • Machine or electronic maintenance course
  • Cisco networking qualification
Career progression

In the casino

  • Machine service manager
  • Maintenance supervisor
  • IT manager

Non-casino

  • Mechanical or electrical engineer
  • Maintenance supervisor
  • IT Manager
Gender Split
Male
Female
Unknown
79.5%

13.9%

6.6%

Jobs Available in Administration

The administration department at a casino is important to how well the casino functions as a business. There are many vacancies available in admin, depending on the size of the casino and it can be lucrative as well.

Owner or General Manager
VIP Manager
Cashier

Owner or General Manager

Job Roles: House manager, Casino director, Casino manager

Salary
Average Salary
Highest Salary
$219k

$1133k

*Salary figures are based on USD
Responsibilities
  • Head of customer service and responsible for resolving security issues
  • Make sure that the house rules are enforced and clearly communicated
  • The supervision of other casino and non-casino personnel
Skills, Training and Education
  • Business management skills
  • Customer service skills
  • Interpersonal and communication skills
  • IT and computing knowledge or skills
  • Skills for financial forecasting
  • Knowledge about gaming regulation and laws
  • Complete secondary school education
  • Casino dealer and administration training course
  • Gaming school qualification
Career progression

In the casino

  • Supervisor for gaming tables
  • Gaming manager
  • Pit boss

Non-casino

  • Account manager
  • Customer service representative
  • Case manager
Gender Split
Male
Female
Unknown
54.5%

37.1%

8.4%

VIP Manager

Job Roles: VIP Guest Services Host, Casino VIP Services Manager

Salary
Average Salary
Highest Salary
$51.0k

$105.3k

*Salary figures are based on USD
Responsibilities
  • Working with customer service personnel to improve services for VIPs
  • Creating and delivering key performance indicators for varying casino locations
  • Developing and enforcing VIP guidelines for VIP team members
Skills, Training and Education
  • Focused on detail
  • Superior customer service skills
  • Skills related to presentation and communication
  • Able to speak additional languages preferable
  • Ability to manage a team
  • Complete secondary school education
  • Degree in finance or hotel management
  • Higher education in IT or IT related fields
Career progression

In the casino

  • Operational manager of customer service
  • Director of VIP hospitality

Non-casino

  • Events coordinator for VIP
  • Sales executive
  • Hotel manager
Gender Split
Male
Female
Unknown
50.9%

42.3%

6.7%

Cashier

Job Roles: Booth Cashier, Cage Cashier, Gaming Cage Worker

Salary
Average Salary
Highest Salary
$23.9k

$29.0k

*Salary figures are based on USD
Responsibilities
  • Assisting players and guests with exchanging cash
  • Counting money accurately that is received from team members or guests
  • Use standard operating procedures to verify checks that need to be cashed
Skills, Training and Education
  • Fluent in English and an additional language is preferable
  • Knowledgeable about mathematics
  • Familiar with handling high volumes of money
  • Confidently works independently
  • Complete secondary school education
  • Training course in casino dealing
  • Gaming school qualification
Career progression

In the casino

  • Casino teller
  • Security officer
  • Bookkeeper

Non-casino

  • Bank teller
  • Payroll manager
  • Executive accountant
Gender Split
Male
Female
Unknown
23.7%

66.7%

9.6%

Jobs Available in Hospitality

When it comes to jobs at casinos, remember that some of the bigger gaming facilities also come with a range of amenities. You could be a staff member of one of these other parts of the casino and focus more on the guests than the games offered.

Chef
Cleaner
Valet
Greeter
Bartender
Waitress or Waitress
Concierge

Chef

Job Roles: Butter chef, Sous Chef, Cook

Salary
Average Salary
Highest Salary
$23.9k

$29.0k

*Salary figures are based on USD
Responsibilities
  • Ensuring that all food ingredients are fresh
  • Mixing, preparing and weighing food ingredients
  • Grilling, boiling, baking or frying fish, meats or vegetables
Skills, Training and Education
  • Culinary and creative skill sets
  • Physical stamina and dexterity
  • A good sense of taste and smell
  • Complete secondary school education
  • Certificate in Food Hygiene Standards
  • Certificate from the American Culinary Federation or similar international qualification
Career progression

In the casino

  • Pastry chef
  • Banquet/events chef
  • Head chef

Non-casino

  • Executive chef
  • Kitchen Manager
  • Owner of a restaurant
Gender Split
Male
Female
Unknown
65%

25.2%

9.8%

Cleaner

Job Roles: Casino Janitor, Caretaker, Housekeeper

Salary
Average Salary
Highest Salary
$25.9k

$32.4k

*Salary figures are based on USD
Responsibilities
  • Ensure that the casino floor is kept clean
  • Ability to assist with minor maintenance on the property
  • Maintaining and stocking storage rooms
Skills, Training and Education
  • Fluent in English and an additional language is preferable
  • Knowledgeable about mathematics
  • Efficient and effective cleaning skills
  • Confidently works independently
  • Complete secondary school education
  • Experience in professional cleaning
  • Preferred hospitality qualification
Career progression

In the casino

  • Cleaning supervisor
  • Lead housekeeper
  • Housekeeping manager

Non-casino

  • Nanny
  • Housekeeper
  • Housekeeping manager
Gender Split
Male
Female
Unknown
41%

43.2%

15.8%

Valet

Job Roles: Valet

Salary
Average Salary
Highest Salary
$19.7k

$28.1k

*Salary figures are based on USD
Responsibilities
  • Park vehicles in parking areas
  • Professionally assist guests with valet check-in and check-out
  • Ability to record vehicle location and locate vehicles with ease
Skills, Training and Education
  • Fluent in English and an additional language is preferable
  • Quick mathematical ability
  • Customer service skills
  • Excellent and professional driving skills
  • Complete secondary school education
  • Advanced driving qualification
  • Experience in the field of transportation
Career progression

In the casino

  • Parking lot supervisor
  • Valet manager
  • Valet Cashier

Non-casino

  • Taxi driver
  • Driver for private hire
  • Server
Gender Split
Male
Female
Unknown
72.7%

15.1%

12.2%

Greeter

Job Roles: Host, Receptionist, Welcomer/Greeter
Salary
Average Salary
Highest Salary
$54.4k

$81.4k

*Salary figures are based on USD
Responsibilities
  • Providing information about the facilities and amenities available at the casino, hotel and/or resort
  • Proactively seeing to the needs of the guests
  • Welcoming guests during check-in
Skills, Training and Education
  • Communication and customer service skills
  • Knowledgeable about mathematics
  • An excellent eye for detail
  • Organisational and time management skills
  • Complete secondary school education
  • Hospitality qualification
  • Experience in face-to-face customer service environment
Career progression

In the casino

  • Server
  • Assistant manager
  • Concierge

Non-casino

  • Sales representative
  • Customer service executive
  • Assistant manager of hospitality
Gender Split
Male
Female
Unknown
29.9%

57.2%

12.9%

Bartender

Job Roles: Barista, Mixologist, Bar Attendant

Salary
Average Salary
Highest Salary
$21.7k

$29.5k

*Salary figures are based on USD
Responsibilities
  • Serving and mixing alcoholic and non-alcoholic drinks for patrons
  • Taking stock and ordering stock
  • Focus on customers and the amount of alcohol consumed
Skills, Training and Education
  • Fluent in English and an additional language is preferable
  • Knowledgeable about mathematics
  • Skills related to Management of inventory
  • Attention to detail
  • Complete secondary school education
  • Preferred hospitality qualification
  • Bartender or barista qualification
Career progression

In the casino

  • Waiter, Greeter/Welcomer
  • Casino bar manager
  • Head barista

Non-casino

  • Bar manager
  • Mixologist
  • Nightclub manager
Gender Split
Male
Female
Unknown
30.6%

61.4%

8%

Waitress or Waitress

Job Roles: Server, Host

Salary
Average Salary
Highest Salary
$18.6k

$23.7k

*Salary figures are based on USD
Responsibilities
  • Greeting patrons at the casino
  • Escorting guests around the gaming property
  • Waiting and serving guests during their stay
Skills, Training and Education
  • Fluent in English and an additional language is preferable
  • Knowledgeable about mathematics
  • Customer service skills
  • Stamina and ability to safely carry trays and plates
  • Complete secondary school education
  • Preferred hospitality qualification
  • Prior experience as a waiter/waitress preferred
Career progression

In the casino

  • Headwaiter/waitress
  • Bartender
  • Dining room Supervisor

Non-casino

  • Office assistant
  • Restaurant host
  • Restaurant manager
Gender Split
Male
Female
Unknown
12.8%

76.6%

10.6%

Concierge

Job Roles: Navigator, Host, Guest Service

Salary
Average Salary
Highest Salary
$30.6k

$38.0k

*Salary figures are based on USD
Responsibilities
  • Assist customers with navigation of the property
  • Helping guests find local attractions and entertainment
  • Ability to see to the needs of several guests at once
Skills, Training and Education
  • Fluent in English and an additional language is preferable
  • Knowledgeable about mathematics
  • Knowledgeable about tourism and local attractions
  • Attention to detail
  • Complete secondary school education
  • One or more years of customer service experience
  • Hospitality qualification
Career progression

In the casino

  • Cashier
  • Bookkeeper
  • Security officer

Non-casino

  • Customer service manager
  • Bank manager
  • Tour guide
Gender Split
Male
Female
Unknown
32.2%

52.1%

15.7%

Jobs Available as part of the Security Staff

Aside from the safety that the managers of each area of the casino offer, a firm hand is needed as well. There is a lot of cash floating around the casino at all times and a diverse range of guests. Any reputable casino needs a team of security to ensure that all the daily operations go off without incident.

Casino Investigator
Security Guard
Surveillance Officer

Casino Investigator

Job Roles: House manager, Casino director, Casino manager

Salary
Average Salary
Highest Salary
$44.1k

$61.9k

*Salary figures are based on USD
Responsibilities
  • Ensure that all guests and staff are safe at all times
  • Keep a watchful eye out for any irregular activities
  • Regular written reports to casino supervisors on any suspicious activities or incidents
Skills, Training and Education
  • Attention to detail
  • Reactive and proactive problem-solving skills
  • High tolerance for stress
  • IT and computing skills
  • Complete secondary school education
  • Reaction and surveillance training
  • Qualifications in criminal justice or law enforcement
Career progression

In the casino

  • Security manager
  • Shift supervisor
  • Head of security

Non-casino

  • Military
  • Private Investigator
  • Police officer
Gender Split
Male
Female
Unknown
78.3%

8.7%

13%

Security Guard

Job Roles: Bouncer, Security Officer

Salary
Average Salary
Highest Salary
$32.6k

$37.9k

*Salary figures are based on USD
Responsibilities
  • Carry out regular patrols of the property
  • Responding timeously to emergencies or irregular incidents
  • Recording observations while on patrol
Skills, Training and Education
  • Healthy and peak physical condition
  • Good communication skills
  • Good observational and surveillance skills
  • Familiar with using surveillance equipment and/or sidearms
  • Complete secondary school education
  • First-aid training
  • Casino and hotel security training
Career progression

In the casino

  • Security supervisor
  • Surveillance officer
  • surveillance manager

Non-casino

  • Military
  • Director of security
  • Police officer
Gender Split
Male
Female
Unknown
60.6%

26.4%

13%

Surveillance Officer

Job Roles: Surveillance Agent, Surveillance Technician

Salary
Average Salary
Highest Salary
$34.9k

$42.7k

*Salary figures are based on USD
Responsibilities
  • Observe and monitor activities on the property
  • Carry out surveillance on the casino floor and in a control room
  • Ensure that the gaming establishment observes and adheres to gaming legislation
  • Setting up surveillance equipment, audio and visual, around the establishment
Skills, Training and Education
  • Affinity for critical thinking
  • Computing and electrical knowledge
  • Personal and customer service skills
  • High tolerance for stress
  • Complete secondary school education
  • Qualification in criminal justice
  • Gaming surveillance training or qualification
Career progression

In the casino

  • Security supervisor
  • Security officer
  • Surveillance manager

Non-casino

  • Security director
  • Military
  • Asset manager
  • Loss prevention manager
Gender Split
Male
Female
Unknown
54.5%

38.6%

6.8%

Salary Expectation from Highest to Lowest for Jobs at a Casino

If you want to know more about what staff at a casino earn or if you are looking for a job at a casino, here is the scale of the amount you would earn. The earning potential is also a major factor when choosing a job, so seeing the figures helps make that decision a bit easier.

Average salary (USD)
General Manager / Owner
$219k

Pit boss
$66.8k

Greeter
$54.4k

VIP Manager
$51k

Casino investigator
$44.1k

Game techician
$35.1k

Surveillance officer
$34.9k

Security Guard
$32.6k

Concierge
$30.6k

Cleaner
$25.9k

Cashier
$23.9k

Chef
$23.9k

Bartender
$21.7k

Valet
$19.7k

Poker dealer
$18.9k

Waiters and waitresses
$18.6k

Blackjack dealer
$17.6k

Roulette dealer
$17.1k

It’s no surprise that the owner or the casino’s general manager will be the highest-paid staff member at a gaming property. Getting to that position from the casino floor takes years of experience and skill. If you are willing to put in the work and make working at a casino your career path then there is a chance you might make it to the top of the food chain.

Conversely, the lowest-paid positions at a casino will be the dealers. The people you meet all the time if you enjoy playing table games. Even though these are the lowest paid positions, the amounts shown do not include tips that you might earn during your shift. If you stick to what you need to do and show respect and enthusiasm at your tables, then you might even more than expected. Also, there is a chance that you are assigned to a table of high-rollers or exclusive games that may payout in tips a lot more than any other gaming tables in the casino.

Comparison of Casino Employment Based on Gender

Male
Female
Unknown
68.6%

23.6%

7.9%

There is a range of roles to choose from when you are looking for employment at a casino. However, the overall figures show that there are major differences between male and female employment. Specifically, that the casino workforce is predominantly male. Technicians, investigators and security roles are shown to be about 80% dominated by men. On the other hand, when it comes to waiters and customer service positions, the number of women is far higher.

Furthermore, the positions available at a casino are always open to any applicants when they become available. Some great casinos around the world are always looking to diversify their workforce to achieve a better balance of genders. Even though there are biases, the roles that become available at casinos should be seen as an opportunity for all.

Reporting Hierarchy of Casino Jobs

The reporting structure at different casinos and gaming organisations can differ. However, our team of experts have put together a general flowchart to show you to whom each person in the organisation will report. If you have chosen a career in a casino, the chart below shows who your boss is and who you might be in charge of as well.

Licensing and Certification Needed for a Casino Job Opportunity

Knowing what is required to work in a casino will help you understand what the staff have gone through to get where they are. On the other hand, if you are committed to building a career in the casino industry there are a few steps you need to follow to ensure that you are qualified to carry out the job you choose. Here are a few guidelines to help you along.

Are there any license or certifications needed before applying for a job at a casino?
If you are looking to enter the casino industry at an entry-level position, usually as a dealer, you are expected to have completed high school. Likely, you would also have to undergo a background check to ensure that you do not have a criminal record. The next step to prepare for the position would be to attend a casino dealing course that can be completed in about 2-3 months. In the US, the Casino Gaming School and The Casino Institute in Nevada are the most popular training programs.
Which licenses or permits are required to work in a casino?
In the US, Australia, the UK and other countries, every employee working at a casino must have a casino employee license. In the US it is called a Casino Key Employee License, in the UK it is a Personal Functional License and in Australia, it is called a Casino Employee License. So, make sure to find out if there is a license required in your region of the world. In some countries, only casino managers or supervisors need these licenses. It is best to check what’s required in your jurisdiction.
Are drug tests and criminal record checks required to work at a casino?
Yes! Every applicant for a job at a casino will undergo pre-employment drug checks and a criminal record check. There will be large amounts of money in a casino and attention to detail is required in a casino. So, casino employees must have a clear criminal record and always be in a clear state of mind, never being under the influence of substances.
What other important aspects should I be aware of when considering casino employment?
You will also need to possess transferable skills. These are skills that you can use in the casino as well as in other roles in the workforce. Some examples are customer service skills, the ability to work in a team or a high level of communication skills. For more specific roles, you will need to have a good understanding of casino games and the rules, know how to expertly shuffle cards or be a quick learner. The most important aspect is your flexibility when it comes to working hours as some casinos remain open 24/7. You may be required to change your daily patterns to work around your required working schedule.

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