|Owner||White Hat Gaming Limited Casinos|
|Promotion||Up to €1000 Bonus + 100 Free Spins|
Launched in 2013 and licensed in three European jurisdictions, PlayGrand looks like a dream on paper. Luckily, it also stands up to our scrutiny, offering games by studios like NetEnt, Microgaming and Quickspin, in a range of categories and all on an online casino website that is a pleasure to use.
PlayGrand is mobile friendly, uses encryption tech to keep players safe and hosts a loyalty scheme. For most players, that would be more than enough but that’s not all. 24/7 customer support and an attractive welcome package round out this casinos offering nicely.
Step into the lush and opulent world of PlayGrand with a welcome package that matches the grandeur of the decor! PlayGrand offers its new players a trio of online casino bonuses to cover the first three deposits.
The first deposit is matched 100% up to €300 plus 30 spins on the Reactoonz video slot. Second deposits are matched by 50% up to €500 and another 50 bonus spins, this time on Book of Dead, will be awarded. Finally, third deposits are matched 25% up to €200, with an extra 20 bonus spins on Legacy of Egypt.
This generous online casino welcome package adds up to a maximum of €1,000 in bonus funds and 100 bonus spins on some exciting modern slots.
The PlayGrand Promotions page is not exactly teeming with bonus opportunities or promo campaigns. Indeed, when we visited there was just a single weekly promotion available to returning players. It promised a deposit match bonus on the player’s first deposit every Tuesday.
While it could be that we happened to catch them on a bad day, in between promotions, we would have liked to see more on this page. The lack of choice on this front could well deter some players from joining this online casino.
PlayGrand has kept things simple when it comes to bonus terms and conditions. The minimum deposit required to activate the welcome bonus is €10. This holds for each of the bonuses that form the welcome package.
Wagering requirements on bonus funds and free spins winnings (which are considered bonus funds) are set at x35. The maximum bet to meet wagering requirements is set at a fairly standard €5. Deposits made via Skrill or Neteller are not eligible to receive the deposit match bonuses or the free spins bundles. Deposit bonuses expire 30 days after they are claimed while bonus spins expire after 10 days.
Game weightings and restrictions apply. Please refer to the bonus T&Cs for the full list of game contributions.
The vast collection of PlayGrand slots is laid out in a visually appealing grid, with colourful thumbnails drawing the eye to all the games available. Slots and Jackpots each get their own page, which is handy when you consider that there are so many titles to trawl through.
PlayGrand gives players the option to search for specific titles or to sort by game provider. Clicking the Provider button will open the long list of studios whose games appear on the page, including Barcrest, Blueprint, Foxium, Leander, Microgaming and Nolimit City, to name a few. Among the many titles one can find The Sword and the Grail, Starburst, The Goonies, Dead or Alive II, and Sticky Bandits.
Over in the Jackpots section, we can choose from a range of progressive slots including popular NetEnt titles Divine Fortune and Hall of Gods, and record-breaking jackpot slot Mega Moolah from Microgaming.
There are three other game categories available at PlayGrand. Under Table Games, we can see a good selection of roulette, blackjack, poker and baccarat variants. In the Live Casino category, players can choose from baccarat, three-card poker, Dragon Tiger, Football Studio, roulette, blackjack and Sic Bo.
Some interesting titles await in the ‘Other Games’ page. These include scratch cards, a handful for virtual sports, bingo, Deuces Wild and more. A truly varied choice of miscellaneous games!
There does not appear to be an active VIP scheme at the PlayGrand online casino but there is a loyalty program in place. Every €10 wagered on casino games rewards with a sum of loyalty points. Slots and scratchcards reward with the most points at a rate of 2 per €10. Bingo and video poker award 1 point for each €10 wagered; blackjack awards 0.50 points and roulette awards the lowest amount with 0.25.
Every 200 points accumulated can then be exchanged for €1 in bonus cash. This is the only reward players can claim through the program but it should prove appealing to most.
PlayGrand is licensed by the Malta Gaming Authority, the Swedish gambling regulator and the UK Gambling Commission. This trifecta of European licensing is impressive in itself and imparts a sense of security and safety to discerning players.
This online casino uses high-end encryption to keep player data safe and only trusted payment methods are accepted. The White Hat Gaming Group, which runs the casino, also has an excellent track record on site security.
Online casino support at PlayGrand is available 24 hours a day, 7 days a week. Players can get in touch via email on email@example.com or can use the button floating in the lower right corner of the screen to activate the live chat feature. Players today will accept only top-notch, professional customer support and we have it on good authority that PlayGrand delivers on this front too.
New Zealand dollars are not among the accepted currencies at PlayGrand, which welcomes GBP, Euro, Australian dollars, SEK, NOK, US$ and South African Rand. Players will need to convert their money when they deposit.
There’s no shortage of payment options at PlayGrand, including credit cards, bank transfer, and e-wallets. Players can use Paypal, Maestro, Mastercard, Visa, Skrill, Neteller, Trustly and bank transfers for both deposits and withdrawals. Paysafecard, Entropay, Sofort, and Interac can be used exclusively for deposits.
In its fetching black and pink colour scheme, PlayGrand comes across as a professional and high quality online casino. It runs a decent loyalty scheme and its selection of games is enough to satisfy gamblers with the most varied tastes.
Customer support is fast and courteous. While more could be done on the promotional opportunities front, overall PlayGrand meets our expectations for a reputable, licensed and entertaining online casino and we are certain other players will agree.