Contact Us
Send us an email and we will contact you as soon as possible. Before contacting us, check our frequently asked questions with the answers to the most common questions of our users.
How Can We Help You?
Send Us Feedback
Has our site been a helpful and invaluable resource for you? Is there something else that we can add to make the site perfect for you? Let us know by sending us your feedback!
General Site Enquiries
Let us know if there is more that you would like to know about something that appeared on our site. Our expert team would be honoured to help you.
Contact an Expert
CasinoTop is proud to be home to a wide variety of gambling and gaming experts in their respective fields. If you would like expert advice or an expert’s take on something, contact us and allow us to pass your query on to the relative team member.
Report a Casino
Have you noticed something shady going on at an online casino or having issues with a particular site and operator? Let us know, we will do our best to get you the assistance that you need.
Careers
CasinoTop is a safe space for gambling enthusiasts to be as passionate and informed about gambling laws, games and practices as they like. Do you think that there’s no place for your particular skill set? Think again! You could be the next member of our team.
Share Your Winning Story
Have you recently experienced any exhilarating and brag-worthy wins? Tell us all about it so we can share your success and luck with others!
Press Office
If you have any media queries, please don’t hesitate to contact our Press Office so that we can assist you further.
Press Office
If you have any media queries, please don’t hesitate to contact our Press Office so that we can assist you further.
Marketing Department
Have marketing queries? Get in touch with our expert Marketing department to receive guidance, feedback and assistance.
Get In Touch
Online Casino FAQs
We get a lot of questions from players about playing at online casinos. Our comprehensive and functional FAQ section will give you answers to many of your most pressing questions - here you will find answers to some of the most frequently asked questions.
Is CasinoTop a Casino?
No, we are not an online casino site nor do we offer real money casino games to our Canadian readers/players. CasinoTop independently reviews casino sites and provides players with accurate information about many different aspects of online gambling and the available sites.
Can you help me with a withdrawal query?
If you are having trouble with the withdrawal process or would like more information, we recommend that you first contact your chosen online casino operator and request assistance from the customer service team. If the casino is unresponsive and you are still waiting for your withdrawal to reflect, get in touch with us and we will try our best to advise you and provide you with assistance.
What is your response timeframe?
We strive to get back to our players and readers within 24 hours. However, there are times when we experience busy periods and could take a little bit longer to reply. If 24 hours have passed and you have not received feedback, please bear with us! We will get to your query as soon as we can.
What does CasinoTop do?
CasinoTop conducts research on hundreds of casino sites, venues and operators through our extensive review process. Once we have completed the necessary tests, we compile this data to present you with a comprehensive review of what we found. Additionally, we also educate our Canadian players by sharing the basics, rules and strategies for casino games as well as answer your questions.
How do I report a casino?
You can easily report an online casino site and operator by visiting our “Report a Casino” page. You will be required to fill out a form and provide evidence of your less than satisfactory experience. The CasinoTop team will then conduct a thorough review on the site and verify the claims. Once we have conducted our review and have our verdict, we will share this with our players.