Privacy Policy

At CasinoTop (Hereby otherwise referred to as “Us”, “We” or “The Company”) the utmost standards of commitment and respect towards your privacy and data security are maintained. This is accomplished in partnership with our parent company Value Marketing Ltd.

In accordance with these standards, you can find all of the relevant information on the processes and procedures in which your privacy is secured and how your data and information are managed when browsing the CasinoTop website. The intention is to provide you with applicable information regarding the online casino sites, games and news provided. You are welcome to direct any questions to: enquiries@casinotop.com

You are strongly recommended to make yourself familiar with our Privacy Policy, in order to be properly informed of your rights. You have the right, at any time, to contact the relevant data protection body, if necessary. We do however welcome you to contact us in the first instance for any concerns.

Covered in our Privacy Policy:

  • What Information is Collected
  • Cookies
  • Usage of Collected Information
  • Information Sharing Procedures
  • Information Safeguards
  • Information Retention
  • Regarding Minors
  • Our Contact Information

What Information is Collected

The predominant information collected is described as un-identifiable and non-identifiable information, which is related to data gathering collected through a user’s interaction via the website services. Also classed as Non-Personal Information, due to data containing no direct identifiers of the user.

Technical Information communicated through your browsing device is gathered via analytical cookies on a third party basis, for the provision of accessibility and optimal user experiences. Such information mainly includes, but may not be limited to; your device’s software and hardware specifications, such as operating system, browser version, languages settings, access time and time spent, as well as the originating domain name from which you reached a particular service of ours.

Other technical information collected pertains to your use of the website’s services, relating to actions, clicks, pages visited and the time spent doing such. This is done strictly for analytical purposes, aimed at achieving a broader understanding of user interactivity with our site and services.

This collected information automatically adheres to anonymity, making identification of you as an individual impossible. Any disclosure of said anonymized and/or aggregated information is not beholden of this Privacy Policy and may therefore be shared to others for any purpose and without constraint or limitation, within the applicable laws and legislation.

Personal Information

Information that can solely and within reason identify you as an individual is referred to as Personal Information. This can be your name, email address, physical address and any other personal and/or pertinent information used for on-site activities or customer support services, which would be manually inputted by you and will be used to help you with your queries.

Non-manual personal information such as specific IP address and device information you are accessing the site from is also included under this category.

Non-personal information that is combined with personal information, results in the whole being classified as personal information and will be treated as such until such a time where they may no longer be combined with one another.

Processing of any personal information is subject to restrictions mandated by GDPR regulations.

Cookies

Web based cookies and other such technology and processes of gathering, storing and tracking online analysis data are employed during your time with our site and services. Cookies are small text files that are, with your consent, downloaded onto your device when visiting our site. These files enable the storing and retrieval of your preferred browsing settings, to maximise the experience, functionality and automation whenever you visit our site.

Our website includes the usage of various types of cookies, of which there are; session cookies, persistent cookies and third party cookies. (1) Session Cookies are temporary data pieces that are stored during your browsing session and then promptly deleted upon the conclusion of your session. These are required in order to normalise your on-site experience. (2) Persistent Cookies are stored on your device for a limited period of time and are used by our website on a read-only basis, to recognise you on recurring visits to our site. These cookies differ from Session Cookies by not being deleted upon the closure of your web browser. (3) Third Party Cookies are operated by third party analytical organisations, whose purpose is to survey and analyse your access and interaction with our website. These 3rd parties include Google and VWO.

You have the option to remove cookies via your web browser, instructions of which should be offered by your chosen browser. Disabling cookies may however have adverse or unintended effects on your browsing experience, as this can lead to certain limitations or complete loss of functionality of certain on-site features.

Additional Software

As well as cookies, our website may adopt certain widgets, beacons and other additional pieces of non-personal information gathering technologies.Such employed technologies will most commonly be operated through third party agencies, who provide non-personal analytical and diagnostic tools and services, selected to provide a more personalised experience for you as a user.

Usage of Collected Information

The vast majority of gathered information is used to better our sites and services, while operating within the bounds of reason, respect, relevance and appropriate legislation towards why we collect it. Such reasons include:

  • To enhance service capability, in for example the enablement of you to post and share user created content, comments and other inputs.
  • To enable open communication channels between you the user and us, in for example; alerts, updates and newsletters, as well as any queries or concerns you may have, which would require a certain level of dialogue and cooperation to resolve.
  • To allow supportive and troubleshooting capabilities within our services.
  • To attain information applicable to our growth as a business with you in mind.

Non-Personal information is processed for the purposes of:

  • Assembling a concerted data analysis of overall user preferences and needs, to ensure that our direction matches that of our user’s requirements.
  • Testing and application of new additions and features to our services in the least invasive manner possible

Information Sharing Procedures

Baring that stated within this Privacy Policy, we in no way transact, sell or share your Personal Information in any manner. Including that which has already been stated herein, the following points describe the circumstances in which we may communicate your Personal Information to third parties such as:

  • Other companies within the umbrella of our parent company.
  • Third party analytical companies such as those described in the above ‘Cookies’ section. This is in relation to non-identifiable personal information and is anonymised based on the IP addresses of those visiting the site from within the European Economic Area, of which the UK will still be a part of, up until 31/12/2020. Other third parties may include marketing services and platforms that enable us to mass communicate via email or newsletter or any other communication method that may be adopted within our services.
  • Third parties who bear relevance to any corporate restructuring, which includes the acquisition, merger or sale of the company and any instance requiring disclosure to any eventual or expecting purchaser or merging partner within this context.
  • Third party marketing platform providers that facilitate the core of website stability and performance.

The utmost due diligence, to the extent of our capabilities, will always be actioned with regards to ensuring that independently owned processes, procedures and sufficient priorities with regards to the protection of your personal information are also committed by any category of third parties mentioned above. Any personal information that we disclose to any third parties are by no accounts permissible to be used for the third party’s own intentions.

Legal Purposes

In addition, further disclosure of your personal information may be required in instances where compliance will be necessary in achieving: (1) concessions to any regional or international regulatory and legal requirements, as well as any due process or governmental requirements within these regards. (2) assistance towards any part of the investigative processes required to detect, intervene or any other formative action in any suspected illegal, fraudulent or security compromising activities. (3) our legal rights to a defence against any relevant legal claims. (4) countermeasures against any compromises to property, security or safety of us, users and third parties. (5) effective collaboration with law enforcement agencies.

Collection of Information by Third Parties

Any and all information noted within this privacy policy is independent of the policies of any and all third party sites, service, platforms or any other applications. This is also extended to any third parties directly affiliated with our own sites and services. Therefore, please refer to the privacy policy provided by the third party in question for more information.

Continued use of our website and services constitutes an acknowledgement and responsibility for any and all potential risks that may arise from such third parties.

Information Safeguards

We endeavour to provide unconditional implementation of security and safeguards that pertain to your information and any relation it may have to our services. Industry and legislative standards are ensured throughout our facilitation of services and the prevention of any misuse in these regards, including the use of a Secure Socket Layer (SSL) structure.

  • As our site and services are based on international operations, it may be required to transfer personal information to regions outside of your locality, where data protection laws may differ. In instances where these laws may be lacking, we will endeavour to provide a minimum of what the European Union’s (CasinoTop’s locality) extensive regulations require in the provision of securing your personal information.

This protection involves the following:

  • In the instances of cooperating with service providers, contractual agreements will be established that maintain the approval of the European Commission, thereby affording users the same minimum protection as those within the European Union.
  • Personal information will only be disclosed, in the above stated conditions, to those regions that the European commission has ruled as at least adequate in the processing and protection of personal information.
  • The prerequisite of a signed Privacy Shield agreement is required by any US based service providers before personal information can be disclosed. This enables the provision of similar protections with regards to the transference of data between the US, Europe and The UK.

In Case of Misconduct

Any concern regarding your information or privacy not being afforded the correct due diligence with regards to our privacy policy, or suspicion of any misconduct or exploitation committed against our policies or services should be communicated to us by writing to: enquiries@casinotop.com

Auxiliary safeguards and responsive procedures are implemented into our services, to be employed against any breach of personal information. Relevant regulatory bodies and those affected by any such breach will be contacted immediately upon detection, as per legal conformance.

Information Retention

You, as a user, have the right to request any necessary amendments to your personal information stored with us. You can do so by emailing us at: enquiries@casinotop.com to allow us to action any inaccuracies or erasure requests. Any erasure request will be limited by any legal requirements we may have, with regards to storing certain pieces of data for possible investigative purposes.

Unless otherwise requested by you, our retention of your information will extend to the fullest allowed by our information retention policy and the accordance of the law. You are free to request our retention policy, should you wish. The retention of your personal information is based on volumetrics covering the nature, acuteness and quantity of the information gathered, as well as any risks that may be involved in unauthorised usage or transmittance of said personal information. This also extends to the purposes of retaining the personal information in question, whether it is the sole means of extracting its required purposes and any legislative provisions that must be taken into account regarding all of the above mentioned. Action will be taken on any notification of errors and inaccuracies of your information.

You are afforded the following rights regarding personal information requests:

  • Access to your personal data
  • Correction of your personal data
  • Erasure of your personal data
  • Transfer of your personal data
  • Restriction of processing your personal data
  • The right to withdraw consent
  • Objection to the processing of your personal data

Corporate Restructuring

Any possible corporate restructuring, including but not limited to: complete or majority sale of the company, company merging, consolidation or asset transfers; will inherently include any responsibilities or obligations towards the acquiring body or transferee of any duties and descriptions outlined in this privacy policy

Regarding Minors

Our website and services are strictly forbidden for any individual under the age of 18 years old. CasinoTop holds the right to access and verify collected personal information, under the terms listed herein, and as such will dispose of any such information provided to us by anybody who may have been underage at the time of submission.

We are compelled to ask that you contact CasinoTop, should you have any suspicion or claim that an underage user is or has been active on our site. You can do so by writing to:  enquiries@casinotop.com

Updates to our Privacy Policy

Information provided in this privacy policy may be subject to amendment or revision as and when necessary. Any such addendums will be communicated to our users, highlighting the changes made. Our website will always provide the most up to date version of our policy.

Response Times

Any contact made to us will be actioned and responded to within 1 month of receipt of correspondence. You will however be provided with an update, should any investigation or request require further time to resolve. Any request you make to us, as per your rights, are provided free of charge under the condition that there is no reasonable grounds to constitute excessive, groundless or repetitive solicitation. No matter the nature or results of a request, we will always strive to provide you with an update.

Our Contact Information

Please feel free to contact us at any time at enquiries@casinotop.com in the case that you are ever unsure or have any questions or concerns about the information provided within this privacy policy. Further contact information can also be found on our Contact Page.

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